Shaheen “Spicy” Cipriani

By: Japan Car Direct COMMENTS: 0
4
Dec
Hey Matthew & Mason,
I just wanted to let you know the Mercedes ML55 has finally been sorted and is driving around Toronto & l absolutely love it!
Thank you for all the feedback, support and follow up throughout this import. I get compliments from other drivers, mechanics, friends and family – and I’ve recommended your services everytime!
I’m excited to import another vehicle with your team again in the future, you guys are the best!
Shaheen “Spicy” Cipriani
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						Along with many of the customers here, this was my first time importing a vehicle. Originally, I had contacted a local importer who had great reviews in my area. Long story short, the local importer struggled to move quickly and over the course of around 3 months was unable to close the deal with two vehicles I had intended to make strong offers on. Upset with my experience with the local importer and somewhat discouraged with the entire process I decided to part ways and look into working with Japan Car Direct. At first I was hesitant to do business with a company I had never heard of nor was able to meet with in person. However, Matt soon gave me the assurance that I needed. Being my first import, I had a lot of questions and a lot of concerns with the entire process. Matt was consistently responsive and patient with all of my inquiries and confidently led me through the entire process. From understanding how the auction houses operate, the culture of used vehicle resale in Japan including dealership sales vs auctions, advice on what to look for, and honest feedback on which vehicles to stay away from. I was looking for a very specific and rarely available Land Cruiser and Matt worked with me for over 3 months waiting for the right vehicle to appear at auction. I was very diligent and checking every day for a cruiser to become available. Any cruiser I was interested in, Matt would translate the auction sheet for me and give me his opinion of the vehicle. To my relief, a cruiser finally showed up at auction… However, there was less than 12 hours before the auction would take place. Matt was soon in touch with me and calmly walked me through my options, the bidding process, opinions on what I could expect the vehicle to sell for, and any questions I had along the way. Within that small time frame, not only was he prepared to bid on my behalf, he had also arranged a third party inspection with the auction house to get a second opinion of the vehicle’s condition. After winning the bid, Matt sent me a recording of the entire auction with voice commentary - it was an unexpected detail that brought me closer to the process. I am confident that there is no way my original importer could have pulled this off, and I couldn’t have been happier to have worked with Matt and Japan Car Direct. After the auction, there were no hidden fees or extra charges. Everything was clear from the beginning and transparent through the entire process. I was a very demanding client, and I can’t stress enough how professional and patient Matt was with me as a customer thoughout the extended length of time we searched for the right vehicle. In the end I am extremely satisfied with the experience and as nervous as I was starting the process I wouldn’t hesitate to recommend JCD to anyone reading this, my family, friends, or do business with them again personally in the future. Thanks JCD!			
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Travis M		2023-04-19
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						Yoshi and team were patient in helping me find the right car (green 2016 Prius 4WD) and get me through the process. Flawless service, prompt response to communications, on delivery the car was better than expected, very close to new looking. Their recommended partners for shipping and entry into NZ were on the ball too. Highly recommended! Pro tip: don't mess around; decide exactly what you want, then bid to win.			
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Mike Ross		2021-04-19
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						Working with Japan Car Direct has been wonderful! Yoshi is my broker there, and he really did a great job helping me buy my new-to-me JDM van! Very professional, very responsive to questions, and I wound up getting a great deal! I would not hesitate to recommend JCD to anyone wanting to buy a JDM vehicle ;)			
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Bret BigDawg		2020-04-19
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						Always friendly and helpful. Never too much of a issue to help out even if it is the middle of the night. Recommended fully			
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Mafew Hunt		2017-04-19
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						Great to do business with. Mathew was very helpful and guided me through the process to import a Nissan Elgrande. I can thoroughly recommend them for anyone else wanting to import vehicles.			
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Jonathan Pyne		2022-04-19
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						After looking through many reviews and scouring Reddit for advice I decided to trust Japan Car Direct for my first JDM import. I could not be happier my decision! They are an awesome company  that guided me through the entire process. If you are wanting to import a vehicle and don’t know who to trust, look no further than Japan Car Direct.			
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Zack S		2023-11-13
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						I had an excellent experience working with Matthew at Japan Car Direct. I was a first time auction buyer and importer to the United States. Mathew walked me through every step and pointed me to all the right resources both online and here in the United States to complete the import process successfully. Communication wise prompt and helpful, as well as convenient. his insight into the auction process including the vehicle inspection was especially helpful. I ultimately ended up with exactly what I was looking for within budget. I would work with Japan Car Direct again and recommend them to anyone.			
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Alex Spiegel		2023-04-19
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						Fantastic service, helped me through the process of importing my JZX100 to the UK, Everything was clear and fees were low, worth every penny though, fantastic and couldn't have asked for more!			
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Jack Ellis		2021-04-19
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						Before this I have never imported any vehicles to NZ let alone one from Japan! I decided to give these guys a shot and bought a JDM Tesla into the country in the midst of the oil price hikes. The process is painless end to end and I was well looked after by Mike. Definitely recommend Japan Car Direct for the auction and shipping service.			
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Edward Yuan		2023-04-19
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						The entire team at Japan Car Direct looked after everything for me. From buying my target car at auction to selling my current car at auction with delivery, paperwork and admin in between sales all included. I live in Japan so this is a review of the process from within the country (not for export). Having said this, the high quality of car and service received won't be different no matter where you are buying from. At first Matt educated me on Land Cruisers as that was my target car. This was very helpful. Next he helped me select a car. Our primary communication was done via social media (we mostly used Whatsapp but also were connected via Facebook Messenger and LINE). We looked at a fair amount of cars. Matt would send me a list almost daily of upcoming cars. He was especially patient with me as I was rather pedantic about everything and asked many questions. Matt always responded within an hour. It is also worth noting that even though my Japanese language ability is advanced, it was comforting having Matt's Japanese language fluency on hand when questions needed to be relayed on my behalf. It made our communication much more efficient. Within a couple of weeks we eventually found a car that fit my target but actually missed out on the auction, not because we were outbid (although there were other bidders) but because the seller had a fixed (minimum) price set. After the auction Matt relayed the fixed price the seller wanted. I waited a few days to think about it then asked if the car was still available, and it was. At this point Matt offered to hire a private inspector/specialist to check the car on site on my behalf. This was 3000yen well spent as the inspector gave a thorough check of the car. I recommend anyone considering buying a car via auction to have an expert check it out first. It was tremendously valuable and reassuring. At this point, all that was left to do was agree to buy the car and send the money. All the paperwork and delivery of the car (directly to my home!) was organized by Matt and the Japan Car Direct team. It was a very easy process. To top it off, Matt and the Japan Car Direct team went above and beyond by agreeing to help me sell my old car. They arranged to have it picked up from my home on the day my new car arrived, and took it to auction to sell it on my behalf. My car sold on the first auction day for much more than I was hoping for. Once again, all of the paperwork, delivery of the car etc was taken care of by Matt and the team. I have bought cars and motorcycles in Japan via auction in the past. While the product I buy has always been good, the service not always so. The entire process can be a nerve wracking experience, not only because of fear of buying a bad car but because of all the paperwork and bureaucracy involved. Japan Car Direct took the stress out of buying at auction and made it a friendly, fun experience. The service was prompt and professional - always. I love the car I purchased but since the process was so easy I will certainly be back for more in the future. Japan Cars Direct is THE way to go for buying cars at auction in Japan. I can’t recommend them enough. I was initially introduced to Matthew Matusiak of Japan Car Direct via a mutual acquaintance for the purpose of buying a car, however, I am pleased to now call Matt my friend and look forward to continued hockey chatter throughout the year.			
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James Heather		2023-04-19
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						Mathew and Mason at JCD are awsome to deal with. Made the import process so easy. Have used them multiple times and will continue to do so.			
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J P		2023-04-19
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						Bought 1 car so far from Japan car Direct and everything went very smoothly. Yoshiro very helpful and extremely fast to respond			
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Christiaan Burger		2022-04-19
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						Excellent service, quick and professional. Always in touch to answer all my questions, quick to react to buy a car from an auction even with very short notice. Thank you, Matt and the team! Got a white Lexus for an excellent price with the very small mileage of 61000 km. Highly recommend!			
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Top Spot		2024-01-26
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						Mike helped me with purchasing and importing my first JDM car (JZX100 Chaser). Throughout the entire process, Mike was extremely professional and I really appreciated his availability to answering all my questions/requests. Despite the numerous amount of questions I had (I am an extremely anxious person), responses from JCD were always concise and carried a very professional tone which I particularly appreciated and I think is very representative of working with a Japanese vs US-based company for importing. Initially, I was split between using JCD versus a US-based importer (like The Import Guys). But after considering the material difference in pricing, especially given the JPY FX rate, I thought I'd go with JCD given they are based in Japan and I figured paperwork and communication between them and other local entities in Japan would be easier. Sure enough, no regrets! Everything went extremely smoothly after winning my bid, I was essentially hands off when it came to getting the car out of Japan. The only clarification I'd provide to other potential customers is just recognizing that JCD provides all services up until the car is on the boat, then its on you to coordinate with a customs broker and shipping company to have the car clear US customs and get released. All in all, JCD really handled all the paperwork needed and I couldn't have imagined a more simple importing process. Wouldn't hesitate to use them again!			
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Michael Tan		2024-01-19
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						Without a doubt the best customer service, and the car was pretty good too! From the first conversation with Mike Nguyen I knew I had found the right person and company to help me bring a car to the UK. If you are reading this and have any concern about buying from Japan don’t, they are definitely the partner you want. Mike was helpful beyond fault with the many video reports he sent, each as cheerful and informative the last, he patiently and politely answered every email instantly and question I had along with my concern about sending money. I need not have worried. JDC seamlessly handled everything including at the UK end by hooking me up with an import company who charged a fair price for off loading the car and getting it through customs and it was there ready at the agreed pick up time. I cannot convey how impressed I was with everyone and am just about to buy another car as I love the car and the service. There is a reason they have so many 5 star reviews. Don’t hesitate in using them. You’ve found the best team for your adventure into buying a car from Japan.			
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linda winslet		2023-11-19
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						Mr. Bower has always treated me fairly and honestly, which is of course the biggest concern when sending funds overseas for a relatively unknown (to me) business entity. I have imported two vehicles through Scott and am about to order my third. Very knowledgeable about the JDM market and always quick to answer my noobish questions, lol. Full marks for customer service and ease of transaction.			
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Brian Bisset		2017-04-19
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						Mike was excellent through & through in helping me purchase my first import through Japanese auction. Very thorough, and quick responses every time I wanted info on a car I saw up for auction. The screen recordings with auction sheet translations was key to finding the right car for me. Their references to a stateside broker was also paramount to my successful import experience. Highly recommend for anyone looking to purchase a vehicle in Japan and import into the US.			
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Sam Loomis Visuals		2023-12-06
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						These guys really seem to know what they are doing, Honest and efficient.			
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Joel Nania		2020-04-19
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						Very quick and Simple process. i would definitely use JCD again. My man Mike Nguyen helped me out through everything and even followed up with more translations when i needed them. He always had quick and informative responses.			
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evan gallion		2023-08-19
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						Hey Matt, thanks for all the help in locating the perfect vehicle for our acreage. We cannot say enough good things about the service you provided. Your communication and assistance, even when we were pestering you, was fantastic. We look forward to dealing with you again for future purchases. If you and your better half ever come to Calgary drop us a line and you will be more than welcome to stay with us. I will strongly recommend japan car direct to anyone wanting to import a JDM vehicle to Canada.			
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Angela Butler		2022-04-19
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						Good👍👍			
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Mr abett		2021-04-19
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						A great experience for my first time importing a car from Japan. Mike’s customer service was second to none and all the paperwork was in order.			
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Bobby Crumpley		2023-04-19
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						5 star experience from start to finish. Transparent and easy process, and Mat was very patient to answer plenty of questions I had during the purchase! Can’t wait to do it again because the Japanese cars from this era are pure automotive art and these guys hold the keys to the museum!			
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Ross C		2020-04-19
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						It was my first time buying a car online, let alone overseas. These guys are legit!!! Yoshi has been very patient, transparent and prompt with all queries. The car was exactly what was expect. The time of arrival was accurate. Just look at all the 5 star reviews they got Great job guys.			
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Bobby Capa		2023-04-19
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						Great service with Mason, definitely recommend! Two cars in so far and looking for plenty more!			
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Kleon Kollins		2023-04-19
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						I used JCD to purchase and import a 1994 Mitsubishi Delica from Japan to The States. Mathew was excellent and translated many auction sheets for me and was both patient and thorough while answering the many, many questions I had. I definitely recommend them!			
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Daniel Green		2020-04-19
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						Mike Nguyen with JCD was great to work with and very patient since this was my first time looking for a RHD import. I would gladly recommend them to anyone that has questions or is looking for a great import.			
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Scott Wallace		2023-04-19
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						Mathew was great to work with and everything went well through the auction and export process. He was very patient with all my questions since it was my first time through the process. I highly recommend the JCD team!			
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Jack Wagner		2022-04-19
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						Dealt with Yoshiro from start to finish. He was great. Got an accurate estimate of how much it would cost to get a car imported where other companies were quoting a ridiculous amount. Final cost came out pretty much spot on. Yoshiro dealt with my queries very quickly and helped resolve any issues. Would definitely recommend to anyone looking to use their services.			
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Alban Haziri		2023-07-19
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						Excellent service from beginning to end. I registered over the new year holidays and received an automatic out of office response and also still received personal response indicating when auctions resumed. The process takes doing your own due diligence to study the cars you want but the guys at JCD will assist where they can as well.			
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Mike Witting		2020-04-19
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						Excellent service throughout the whole buying process! Scott always takes the time to answer any question. When you're buying abroad (on the other side of the world), you'll need someone very reliable who'll act in your best interest. Scott Bower at JCD is that guy. A few weeks ago, I even flew over to meet Scott. Great experience, highly recommended indeed!			
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Koen 76		2017-04-19
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						I used Japancardirect.com and Mathew to search for, buy, and import a mini truck, Suzuki Carry, to Florida from Japan. They made the process easy and seamless and Mathew answered every question I had.....and there were a bunch. They assisted in checking out the vehicle with a mechanic, sending me pictures, sending me a report on the vehicle, bidding, putting new tires on once I purchased, shipping and mailing all needed paperwork. Will definitely use them again.			
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Shawn Coarsey		2021-04-19
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						If you are looking for a JDM vehicle, there is only one company you should work with. JCD. Without a doubt the best customer service, and your best option for securing the vehicle of your dreams.			
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Darragh O'Carroll MD		2023-12-19
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						Great experience, Crown is better than expected. Mason is great to work with , and made the process less stressful than I imagined it would be . Great job guys, look forward to dealing with again.			
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MJ AUTO		2023-10-19
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						Patient, professional, prompt, helpful and honest. My experience dealing with Matthew from JCD was nothing but positive. Matthew took the time to explain to me over various emails how to go through the entire process. He replied very promptly and honestly and we even had nice friendly chats along the way. I imagine like many others like I was will eventually be in the position of "shit I actually won that car!" and you have to transfer lots of money to a man in Japan. I felt quite a bit of trepidation at that moment, I can assure you there is nothing to worry about. Communication was completely clear all along the way, car logs, shipping information. The car arrived exactly as described. Perfect running condition, 4.5b feels the correct assessment and I am very happy! I will also add that if you are importing to the Netherlands for the 1st time, I have suggested to Matthew that I can provide information on to the finer details as to what needs to be done and the cost EU side. My only other advice for the auctions is to be patient and stick to your budget and you will be happy! Thank you Matthew and the JCD team			
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David		2019-04-19
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						A must for exporting cars from Japan. I've exported various models with these guys now and they have been exactly how we wanted them with no underlying issues or surprises when they arrive. Very pleased and will continue to use these guys in the future!			
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Callum Underwood		2019-04-19
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						Although I didn’t buy a vehicle from Japan Car Direct, Matthew was very helpful and full of great information about the process, how things work and the vehicles I was inquiring about.			
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Southern Indiana Farmer		2020-04-19
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						Great service. This was my first time importing a car from Japan. Everything was well explained and the whole process went very smooth. Would highly recommend!! Thank you Yoshi!			
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John Power		2023-04-19
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						This is a class act, top of the line company. I was set to buy a kei truck through them but some life events happened and they happily refunded me my deposit. I will definitely be returning as a customer in the near future! Thank you for the genuine care!			
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William Greenberg		2023-11-19
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						I imported a van though JCD and they made the process super straightforward. They were amazing at communicating and quick to answer any of my questions. If you are looking to import a car I would highly recommended them.			
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William Bender		2020-04-19
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						Mason did a great job helping through the entire process for multiple vehicles. He answered all my questions and was fast with responding. Overall japancardirect did a great job with helping me get my vehicles.			
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Alex Holubowsky		2023-10-19
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						Awesome experience !! Their service was extremely good and efficient. Yoshiro was soo patient with my many requests for information and translations. The vehicle purchased was better than expected. I would definitely consider using their services again.			
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Rafael Cuadros		2020-04-19
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						Mathew was super helpful if helping me get more info and bid on cars I was interested in.			
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Matt Sparkman		2021-04-19
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						I worked with Mathew at JCD. I was apprehensive about trusting a company I was not familiar with my money, but Mathew was very patient. He remained professional, helpful, and responsive through the whole process, regardless of how many questions I asked or how scrutinous I was. Thanks a lot, JCD!			
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John W		2021-04-19
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						Importing through Japan Car Direct has been a great experience through and through. Their assistance in the auction and bidding process and arranging shipping is top notch. More importantly their knowledge of the Japanese car market and auction process was extremely helpful as a first time importer. I have my van now, and it’s been great. You get a dedicated agent, and my agent Mason has been incredibly helpful and knowledgeable. I had a million questions, and he had a million helpful answers. I can’t recommend them enough!			
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Peter Hagemeyer		2023-04-19
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						They made this an easy new experience for us. We look forward to doing business with Yoshiro again. 👍👍👍👍👍			
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Ron Jentges		2020-04-19
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						Great dependable business! Highly recommended! Thank you Mathew for all your hard work!			
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Dmitri Gordei		2022-04-19
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						この上なく素晴らしいです！！ カナダで車を探していた時にこの会社をネットで見つけました。正直、大変なんだろうな〜と思っていましたが 手続き本当に最低限で、楽々の輸入でした。 しかもカナダで中古車を買うより圧倒的に安く、綺麗で、走行距離も少ないです。 やりとりから何から全て楽しく、貴重な体験をさせていたただきました。 カナダでこの車と沢山走ります！ そしてまた次回、、よろしくお願いします！			
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Saki Ikeda		2023-09-19
<img width="135" height="135" loading="lazy" src="/wp-content/plugins/wp-review-slider-pro/public/partials/avatars/1650326400_172.png" alt="Greg Thompson Avatar" class="wpproslider_t2_IMG_2 wprevpro_avatarimg" />
						JCD was great to work with. Mathew was patient with me as I searched for my dream vehicle. He explained the process and helped me understand how to eliminate as many unknowns as possible. There were still some surprises but nothing unmanageable and definitely nothing JCD could have avoided. I very well may be a repeat customer!			
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Greg Thompson		2022-04-19
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						Just finished successfully importing my first JDM vehicle with the help of Mike and japan car direct and I am really impressed with the help and professionalism. Buying and importing a car is not like walking into a dealer and handing over money. There are a lot of regulations and processes that need to be taken car of and I am glad I chose the experts at JCD to get me through the process. The translations of auction sheets were really helpful and they answered so many questions from me that helped me understand the grade ratings, condition of cars and get exactly what I wanted. On port day, when I was at the Customs office waiting to get my paperwork stamped, I saw others in front of me find out they didn't have the right paperwork or didn't file things correctly and could never register their car and I was so glad, I had all my documentation from JCD and it was all done right. Saving up for my next JDM bucket list car to buy from JCD!			
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Charles Hamilton		2023-04-19
<img width="135" height="135" loading="lazy" src="/wp-content/plugins/wp-review-slider-pro/public/partials/avatars/1681862400_104.png" alt="Taylor Greene Avatar" class="wpproslider_t2_IMG_2 wprevpro_avatarimg" />
						I had been searching for someone to purchase a car through for about 3months before I found these guys. These guys should be your only consideration when buying from japan. They are the only group I can say I had no red flags with. I worked with Matt, and he couldn’t have been more helpful. The process was made so easy I’m thinking about my next purchase. I was able to find my 1 owner Supra at an amazing price one day before the auction and began to panic because I thought I wasn’t able to get in touch that fast to coordinate the bid. But I was wrong and he was able to get right in there and get it. All estimated wait times were accurate, and was pointed in the right direction for every piece I needed after the car was shipped out. He was able to provide a go to for it all. Making this almost as easy as an Amazon purchase. It’s kinda unreal that you can just buy a car from Japan this easily, but these guys made it happen. Thanks again.			
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Taylor Greene		2023-04-19
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						Worked with Matthew, Taylor and Scott to find a particular Daihatsu Hijet to import into Australia. Not only did I find the right vehicle using thier platform, they then helped with procuring upgraded wheels off the Yahoo Japan auction site, sourced some additional spare parts not readily available in Australia and organized for a preshipment service. Everything went smoothly and without a hitch. I would highly recommend anyone thinking of importing a vehicle from Japan should consider the service that they offer it is Blue Ribbon.			
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Alex Cochran		2021-04-19
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						The good people at JCD, Mason and Matt in particular, could not have been more supportive. They helped me through the auction selection process, translated a lot of auction sheets for me, and between us we successfully bid on my perfect vehicle. They walked me through getting it on a freight ship, sent me details of how to track my car halfway around the globe, also put me in touch with the right people in the UK to get my purchase through customs. They were always kind and courteous, and very understanding about the time difference issues between the UK and Japan. They always kept me up-to-date on the status of each step along the journey. All-in-all I had a really great experience dealing with them and also when adding up all the costs involved (purchase/freight/import fees/tax/registration/etc.) I got a £12k vehicle for below £7k. Super happy with the service/experience/results... would use them again in a heartbeat.			
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Craig Lancashire		2023-04-19
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						You made the purchase and export of my 1998 Rover Mini to Vancouver Canada so easy Thank you and I"ll be back			
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The Home Doctor		2020-04-19
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						All around exceptional experience! Matt was great to work with and guided me through the entire process with ease. As a first timer, importing was a bit nerve racking but JCD did a great job providing a cool little truck I can enjoy here in Delaware. I look forward to picking up the next toy/vehicle through them.			
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Jesse Wencius		2020-04-19
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						A big thanks to yoshiro at japan car direct who helped me source a nissan elgrand from auction. i found the whole experience simplified due to yoshiros patience and wealth of knowledge every question i asked was answered promptly and honestly. this is the first car I've imported and would recommend going with these guys . youl be pleasantly surprised how simple they make it .thanks again yoshiro Stephen reid			
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Stephen Reid		2021-04-19
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						Mathew was patient and professional from the start. Helped me understand the Japanese listings, arranged on-site inspections when I wanted a closer look. Vehicle was shipped without drama. Arrived safely. All paperwork was sent over by DHL. Will strongly recommend. Will work with Japan Car Direct again soon.			
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Galen Haye		2022-04-19
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						I worked with Mathew on getting my first Japanese Kei truck. The process and communication were great. For me the back-and-forth communication was the reason why I decided to go with japancardirect. Being able to see the auction trucks that are coming out and getting a detailed translation of the auction sheet is awesome. At first, I was a little hesitant sending money for a car overseas that I haven't actually seen in person, but Mathew stayed with me even at times when I was less patient. Thanks for all the help you and your team provide.			
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John Penny		2023-04-19
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						It took quite some time to find my dream car and I appreciate Matt for sticking it out. It's quite amazing the amount of detail is on the auction sheet about the condition of the car, so it was very easy to know what condition the cars are in. Of course, the auction sheets wouldn't have been much help if it wasn't for Matt walking me through all the Japanese.			
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Sherry Tsai		2023-04-19
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						It was my first time importing a car from japan and I was not disappointed! Mason helped me around with the system and was answering all of my worries with the importation. Definitely going to come back for the next cars to come! ありがとうございました！また次もどうぞよろしくお願い致します。			
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万屋銀ちゃん		2023-04-19
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						10 stars for service! This was my first time importing, we used JPD on a recommendation from a friend and I was really blown away by the service which Andrew and Mathew provided. It was certainly a pleasure dealing with them, very professional and the communication was great. I'd be happy to recommend and use them again. Thanks team for my new Dad wagon!			
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Jeff Cheok		2022-04-19
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						I always wanted a Land Cruiser ! Mathew helped me find 2 beautiful trucks from the Japanese auction. Had them delivered to Freeport, TX last week. He was amazing to work with. Fast response time on bids, super easy to work with, he has a lot of experience and answered all questions promptly. Will be working with JCD more in the future to purchase more vehicles !			
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Vince Jabbal		2021-04-19
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						I chose JCD based upon the recommendation of a neighbor. I already had a car on its way from another company and knew that I didn't want to go through them again for my second car. Selecting the car was a much more pleasant and interactive experience and I felt much more confident in my purchase that I had before. Scheduling/shipping was transparent and I had all of the documentation in my hands well before I needed it. US Customs and the BMV were both a breeze and I had the vehicle and an Indiana title in hand 8 days after my Jimny arrived at port! I would absolutely go through JCD again for future imports!			
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Randy Turner		2018-04-19
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						Japan Car Direct has awesome support and always quick in response. Purchased several BMW 330i, BMW 530i, BMW M5, Benz C Class, E Class, AUDI TTS and etc to import into Taiwan. They took care of everything in Japan including export matters as well. It made our importing car business so easy all done through by internet. Wouldn't say it was as easy as purchasing on Amazon, but it sure was great enough for me. They even provided me daily notification of the models I was interested in. This helped me save tons of time from searching every day. Definitely suggest for English native buyers to Japan Car Direct, it would be much much more smoother than other Japanese companies in this business.			
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福田幸三郎		2017-04-19
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						I first stumbled upon Japan Car Direct LLC through their Facebook page and on their website. I plan on writing a full review once my car arrives, but at the current moment I wish I could give them more than a 5/5. First, their website is extremely professional and has all of the information that you could ask for. The coolest part about the entire process is getting access to the auction house by registering with them. You can then see (and get translations) for the cars of your choice! Mathew and Scott providing AMAZING customer service. This being my first time, they answered more than 50 e-mails of my questions, and were always very professional. They did not pressure me to purchase a car either, rather, I gave them my specifications and they worked with me to find the vehicle of my choice. I believe their service charge is more than fair considering they do the bulk of the work for you. No matter what time of day, it seemed like Mat and Scott were there to help! In addition to cars, they can help you find parts, which I will need some for my car! While we did run into some minor issues (like my delaying of payment since they are international, and some [dealer - not Japan Car Direct] translation issues with the dealer we bought the car from), Mat and Scott quickly worked to resolve them. Overall, they are great guys, and I will purchase again from them again. If only they could invent a hoverboard to make the car arrive faster :)			
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forzaboy21		2017-04-19
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						Mike and the team helped me buy a Subaru Sambar and export it to the US. This was my first time and JCD's professionality and willingness to help me understand the process made it a worry free experience. I would highly recommend them!			
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Andrew Austin		2023-09-19
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						The guys at Japan Car Direct are awesome. Super helpful and Quick to respond, they made the vehicle import process quite simple. I had zero knowledge or experience of importing a vehicle before reaching out to Matt. I am so grateful for everyone at Japan Car Direct and I’m so happy with my new Delica!			
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Anna Tedesco		2024-01-24
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						Smooth transaction. Helped find the right vehicle. Arrived as described. Paperwork all in order. Excellent communication.			
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Sanibel Jack Charters		2023-07-19
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						I purchased a suzuki carry from here.. They made the whole process so easy..fantastic communication,and I got what I wanted.. highly recommend using this company for your next purchase. 5 stars			
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Alec KELSEY		2021-04-19
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						The team at JCD made buying a car from another country easier than I could have imagined. I worked with Yoshiro and he always replied extremely fast when I sent links to cars I was interested in bidding on and even offered advice on how to more effectively judge the condition of a vehicle to pick out exactly what I was looking for. Would recommend to anyone looking to import their first car, or even their tenth.			
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Seth Garrett		2023-12-19
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						Excellent service from the guys at JCD! Mason is very helpful and patient explaining all aspects of making a purchase at an auction and taking us through the whole process. The car is exactly as described - happy days!			
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Peempeck		2023-04-19
<img width="135" height="135" loading="lazy" src="/wp-content/plugins/wp-review-slider-pro/public/partials/avatars/1650326400_173.png" alt="M M Avatar" class="wpproslider_t2_IMG_2 wprevpro_avatarimg" />
						I imported 2 cars with the help of Yoshiro at JCD and I could not see myself using anyone else for this sort of thing. Always prompt, professional and helpful to any questions or needs I had. Most of all it was highly important to me to have someone trustworthy in Japan handling that side of things for me and these guys delivered that perfectly. Will be back for more JDMs in 2022 without a doubt. Thank you again			
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M M		2022-04-19
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						As a first-time importer for personal use, I really appreciated Mathew's @ JCD's patience in answering my questions, walking me through the process, and even explaining the paperwork! My minitruck attracts a lot of attention, so I will send folks your way if they are interested in getting their own! (Side note: if importing into the US, particularly Baltimore, I recommend arranging or planning for a steam-cleaning once it gets in, because US CBP/Dept of Ag will likely require one anyways.)			
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Nicholas Myers		2021-04-19
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						The experienced, grizzled veterans of the import scene. They were very accommodating with all my questions and concerns. It was my first time importing, so everything was confusing and intimidating, but I'm happy to report everything went as planned! I'm definitely calling them back when I finally come up with an excuse to import another!			
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Joey Rodriguez		2019-04-19
<img width="135" height="135" loading="lazy" src="/wp-content/plugins/wp-review-slider-pro/public/partials/avatars/1681862400_85.png" alt="平川太郎 Avatar" class="wpproslider_t2_IMG_2 wprevpro_avatarimg" />
						この度、トヨタクラウンの輸出手続きを誠にありがとうございました Thank you very much for helping us getting excellent used Toyota Crowns			
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平川太郎		2023-04-19
<img width="135" height="135" loading="lazy" src="/wp-content/plugins/wp-review-slider-pro/public/partials/avatars/1587254400_237.png" alt="chris casali Avatar" class="wpproslider_t2_IMG_2 wprevpro_avatarimg" />
						All I can say about the experience is AMAZING! I worked with Matthew and he was helpful through the whole process of bidding, purchasing, and shipping the car to me. He had an answer for every question, and was always quick to respond. Enjoying my new Mercedes and I will be using them again!			
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chris casali		2020-04-19
<img width="135" height="135" loading="lazy" src="/wp-content/plugins/wp-review-slider-pro/public/partials/avatars/1587254400_233.png" alt="C Moore Avatar" class="wpproslider_t2_IMG_2 wprevpro_avatarimg" />
						The whole crew at JCD is awesome. Everything went just as they told me it would and on the time line expected. Thanks JCD!			
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C Moore		2020-04-19
<img width="135" height="135" loading="lazy" src="/wp-content/plugins/wp-review-slider-pro/public/partials/avatars/1618790400_181.png" alt="Bayshore Boys Avatar" class="wpproslider_t2_IMG_2 wprevpro_avatarimg" />
						Just awesome people to deal with... I started my search for a JZA80 Supra 2 years ago by just looking on JCD because I was really scared that I would go into it with the money I had, and be overwhelmed by fees and other costs, I even made a spreadsheet with every cost listed on JCD’s website. And it turns out, that feeling I was scared of never came. Mathew at JCD is a gem, he helped me from my viewing days all the way to the end, translating and giving great advice on what the steps are, making everything crystal clear and easily digestible. All of my questions, and misunderstandings were dealt with with kindness and professionalism. Patience is a virtue that JCD (and from my experience Mathew) have in droves. Knowing how worried I was, Mathew's help was the reason I managed to stay sane through my first large purchase and my first vehicle import. Even up to the time when the car was out of Japan and en route to Canada, Mathew put me on to Al Thompson who was ALSO phenomenal to work with, he fought for me with the docks who have slowed down due to covid, and we got my Supra released in jig time! Thanks to Mathew, JCD, and Al for the phenomenal service, and I hope to work with you all again in the future!			
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Bayshore Boys		2021-04-19
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						Very experienced car dealers!! My first time buying a vehicle on auction. The guidance from Yoshi was magnificent with prompt responses and great advice. I received my vehicle on time and in great condition.. Thank you again for your service.			
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Ryan Ramsarran		2023-07-19
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						Japan Car Direct is so amazing! About 6 months ago I wanted a Kei truck. I looked at purchasing them locally, but they were just too expensive. So, I looked at importing one through a company like JCD to save some money and to look for what I wanted exactly. While I was initially skeptical, after interacting with agents getting access to the auction site, I was so confident in the ability to import the car of my dreams. After months of bothering my agent, Taylor, with constant bids and random questions, I finally won an auction and purchased my truck. While I thought once I had paid the final bill to them that their services were over, I was dead wrong: Taylor was there to support me through the ENTIRE process. JCD worked so hard to make sure my truck was just how I wanted it, delivered as fast as possible, and affordable. While it was scary at first, it was just so easy! I am just now getting my truck registered and road-legal. My fulfillment in my new Kei truck and with JCD's services was so immense that I couldn't help convincing friends and family to make the same choice that I did: importing my JDM dream car through Japan Car Direct. Huge shoutout to Taylor and to the company. No wonder this company has so many five-star reviews on Google, they're amazing!			
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Cade Miller		2023-11-19
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						I am writing this after being able to see my car for the first time today thanks to the guys at JCD, specifically Mike. I am still amazed at how easy and smooth the process has been start to finish. This was my first time importing a car and Mike was excellent in answering all my questions when it came to all the steps of how things work and the timeline in which it takes to receive the car. Mike was super quick to respond with translations of the car and in the end no detail was missed, the car arrived exactly how I expected it to. Overall could not be happier with my experience, big thank you Mike and I look forward to using JCD again some time in the near future.			
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vin wish		2023-08-19
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						Can't fault these guys - this was the first time I've bought a car at any auction, let alone one in Japan. The support from Yoshiro was brilliant, very patient with me and ensured that I only bid on cars worth having. The car I have bought far exceeds expectations in every way and the whole process of purchase and shipping was all taken care of - top marks and thank you			
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Phil Stebbing		2022-04-19
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						I purchased a JDM 2008 Toyota Prius through Japan Car Direct last year. The export agent, Mason, was easy to work with and made the process predictable and straight forward, so there were no surprises or hidden costs with the car itself and with logistics. The logistics supplier that Mason referred to in Vancouver to import the car into Canada was also very helpful and made the process stress free. Mason went above and beyond just facilitating the transaction and sourced new tires, rims, and accessories for the car that the car needed or that didn't come with the car. This was a big help as these parts and accessories for a 2008 Prius were either unavailable in Canada or would have cost an arm and a leg to purchase through a dealership. I was amazed at how good condition the car was in when it arrived. I picked it up in Vancouver and, right off the boat, drove it over 4000km straight to Ontario to get it home without any mechanical issues along the way.			
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kris clipsham		2024-03-19
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						The process was seamless and Mason at JCD was awesome. If you are looking at importing a vehicle I would definitely recommend them!			
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Ryan Elway		2023-04-19
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						I have never dealt with a better company. These guys are outstanding and really know the business of exporting vehicles. I imported a car to Ireland and it was a joyous experience with JCD. Mike was so patient and responsive to every query and did a super job. Despite me changing my mind a few times and requesting many translations, he never complained. Mathew fought my corner right at the end of the process to make sure everything was right and his knowledge of the Irish system was really impressive given the geographical distances. If anyone in Ireland is looking to import a vehicle from Japan I highly recommend Japan Car Direct.			
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Jonathan Levy		2023-09-19
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						Excellent service. Friendly and reliable. Always going that extra mile to improve on what is already an excellent service provided. Highly recommended.			
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Krystopher Short		2016-04-19
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						I just picked up my dream campervan from port and have to say that Japan car direct was with me the entire way. I felt so supported all my questions were answered and I could not imagine doing something like this without them. I highly recommend the whole team, trust them and would encourage anyone to use there services.			
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scott snow		2021-04-19
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						Fantastic experience bidding and buying a 1994 Honda Acty Van.  Mason van Dyk was an excellent ally through the entire process.  I was very nervous conducting business with a company in another country but they made the entire process painless.  I highly recommend paying for the inspection before you bid and be sure to take a look at the time change so you can get the report in time before the auction starts.    Thank you for being honest and fair in your dealings with me.			
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Joel Mason		2024-03-09
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						I think this was the most stress-free and transparent car purchase I’ve ever had and the dealer was on the other side of the world! They made the whole process as easy as possible and I felt supported the whole way.			
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Benjamin Leffers		2023-04-19
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						Amazing service, super transparent and kept me updated throughout the whole process! Highly recommend working with Mason especially if you're looking to import to Canada. He is very knowledgeable on what the process looks like.			
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Philip Summers		2024-04-26