Your trusted partner for importing JDM vehicles from Japan

Along with many of the customers here, this was my first time importing a vehicle. Originally, I had contacted a local importer who had great reviews in my area. Long story short, the local importer struggled to move quickly and over the course of around 3 months was unable to close the deal with two vehicles I had intended to make strong offers on. Upset with my experience with the local importer and somewhat discouraged with the entire process I decided to part ways and look into working with Japan Car Direct. At first I was hesitant to do business with a company I had never heard of nor was able to meet with in person. However, Matt soon gave me the assurance that I needed. Being my first import, I had a lot of questions and a lot of concerns with the entire process. Matt was consistently responsive and patient with all of my inquiries and confidently led me through the entire process. From understanding how the auction houses operate, the culture of used vehicle resale in Japan including dealership sales vs auctions, advice on what to look for, and honest feedback on which vehicles to stay away from. I was looking for a very specific and rarely available Land Cruiser and Matt worked with me for over 3 months waiting for the right vehicle to appear at auction. I was very diligent and checking every day for a cruiser to become available. Any cruiser I was interested in, Matt would translate the auction sheet for me and give me his opinion of the vehicle. To my relief, a cruiser finally showed up at auction… However, there was less than 12 hours before the auction would take place. Matt was soon in touch with me and calmly walked me through my options, the bidding process, opinions on what I could expect the vehicle to sell for, and any questions I had along the way. Within that small time frame, not only was he prepared to bid on my behalf, he had also arranged a third party inspection with the auction house to get a second opinion of the vehicle’s condition. After winning the bid, Matt sent me a recording of the entire auction with voice commentary - it was an unexpected detail that brought me closer to the process. I am confident that there is no way my original importer could have pulled this off, and I couldn’t have been happier to have worked with Matt and Japan Car Direct. After the auction, there were no hidden fees or extra charges. Everything was clear from the beginning and transparent through the entire process. I was a very demanding client, and I can’t stress enough how professional and patient Matt was with me as a customer thoughout the extended length of time we searched for the right vehicle. In the end I am extremely satisfied with the experience and as nervous as I was starting the process I wouldn’t hesitate to recommend JCD to anyone reading this, my family, friends, or do business with them again personally in the future. Thanks JCD!

When starting my path of importing a JDM classic Land Cruiser, I spent weeks doing research before actually committing because I’d never imported anything before. I was fortunate to come across Japan Car Direct, and that’s where I met Mathew. Wow, where do I start with Mathew..... (Just kidding Chicago!) Mathew was fantastic, from spending time on Skype answering all my questions to teaching me everything I needed to know to successfully find the truck of my dreams. Well today in fact I picked up my truck at the port, and it was in even better condition than I could have seen in the pictures and from the reports provided. Guess what, just ordered another one! You are the Master Mathew. Go Hawks!

Smooth transaction. Helped find the right vehicle. Arrived as described. Paperwork all in order. Excellent communication.

Patient, professional, prompt, helpful and honest. My experience dealing with Matthew from JCD was nothing but positive. Matthew took the time to explain to me over various emails how to go through the entire process. He replied very promptly and honestly and we even had nice friendly chats along the way. I imagine like many others like I was will eventually be in the position of "shit I actually won that car!" and you have to transfer lots of money to a man in Japan. I felt quite a bit of trepidation at that moment, I can assure you there is nothing to worry about. Communication was completely clear all along the way, car logs, shipping information. The car arrived exactly as described. Perfect running condition, 4.5b feels the correct assessment and I am very happy! I will also add that if you are importing to the Netherlands for the 1st time, I have suggested to Matthew that I can provide information on to the finer details as to what needs to be done and the cost EU side. My only other advice for the auctions is to be patient and stick to your budget and you will be happy! Thank you Matthew and the JCD team

After seeing quite a few Kei Trucks on the road, I was intrigued. Seeing the local retail prices gave me sticker shock, so I immediately thought there has to be a better way. Sure enough, that way is Japan Car Direct. Yoshi and team are knowledgeable, professional and responsive. They do what they say they are going to do before, during and after the transaction, they are in it for the long haul. The result of reviewing the auction listings and acquiring/importing yourself (with help from JCD) is substantial savings and the satisfaction of paying a fair price. It's also fun if you enjoy searching for and identifying great automotive values. Would not hesitate to recommend their services to others and I will be back for more vehicles in the near future.

Somewhat of a long process but the staff at Japan car did get me through from buying, repairing, shipping and helping to get info on getting the car through customs. It will be much easier if I wanted to do this again, the process does take time and energy but do far overall happy with it

I highly recommend Japan Car Direct. I just brought my first imported car home today, and I still don't understand all the steps from start to finish, but regardless, everything ran like a well oiled machine from an auction house to a port city south of Tokyo to Tacoma, WA, USA, export, import, etc... The people I worked with at Japan Car Direct were highly professional, patient, informative, and responsive. Cheers!

Ich kann nur positives über diese Firma berichten, jedes Anliegen wird zeitnah abgewickelt. Ich werde weiterhin über Japan Car Direct die Importe durchführen ! Ein ganz großes Lob an Mathew, vielen Dank !

I recently imported a vehicle into Australia for the first time using the services of Japan Car Direct. My initial point of contact was Yoshiro, who demonstrated excellent professionalism and provided prompt, thorough responses to all of my inquiries.Following Yoshiro's departure, Mike Nguyen seamlessly assumed responsibility for the process. The transition was handled so efficiently that it felt entirely uninterrupted, reflecting the high level of coordination and service within the organization.Several months after the vehicle had arrived in Australia, I required additional documentation for the Department of Transport. I reached out to Mike Nguyen outside of standard business hours, and he responded promptly. The requested information was provided without delay on the next business day, which I found particularly commendable.Based on my experience, I can confidently recommend Japan Car Direct to anyone considering importing a vehicle. Their professionalism, reliability, and customer service were exemplary throughout the entire process.

The whole crew at JCD is awesome. Everything went just as they told me it would and on the time line expected. Thanks JCD!

Japan Car Direct is legit, and I absolutely would come back again to JCD to import another vehicle from Japan! Mason has been patient, responsive, and friendly as to put other importing companies to shame. He always responded to my emails within 1 business day, and always gave advance warning when he would not be available. The auction purchase and importing processes were transparent and completely logical. Their professionalism is second to none and I strongly recommend anyone on the fence to trust this company with your time and money. They're true car guys through and through.

This is my first time importing a vehicles from Japan. Mike has been very helpful and responsive. The process has been trouble free. Will definitely do business with them again. Highly recommended!

Smooth Transaction. Matthew was very transparent and helped us every step of the way. Would definitley use them again.

I worked with Yoshiro to find and import my vehicle. The experience was fun and Japan Car Direct was helpful and professional from the day I started until the vehicle was landed. With a little effort at my end the provincial safety inspection has been passed and my car is registered and on the road. Too much fun!

This was my first time ever buying a car, let alone one from overseas. I was very nervous at first, but the guys at Japan Car Direct are excellent! In particular I dealt with Yoshiro and he provided amazing service and helped me from step 1 all the way until I received the vehicle. If you're unsure about absolutely anything, you can ask them and they'll be more than happy to help you. Yoshiro helped me find an excellent little Audi TT in great condition that I couldn't be more happy about owning! I never would've been able to find a deal like this in my home country. The process is very simple(Refer to their site for a lot more in-depth details on how the process works and a ton of other information): 1. Find a car you like on the auction search engine (can access by simply making an account on their website) 2. Send the auction listing to them and they'll translate the sheet into English for you 3. This step is not mandatory, but you can get an inspection prior to bidding for a insanely good price, I highly recommend. 4. If you still want to bid, let them know your maximum bid. 5. If you win the bid, then just sit back whilst they handle ALL of the next steps for you, they really make it easy! 6. Depending on your country, your import process will be different to clear customs, but Yoshiro even set that entire process up for me! (Note: You're responsible for passing any inspections in order to get insurance in your country, but for me the process was still very simple) It's really as simple as that. All I had to do in the entire process was pick a car I like, and pay for it. You are in good hands with the guys at this company. They'll make sure you get a good car and only one that you'll be happy with. Truly a breath of fresh air when you find that one company that very clearly works for you as the customer to find the absolute best deal for you. I'm definitely going to be looking at buying another vehicle through these guys in the future!

Very happy with the honest, professional service experience dealing with Japan Car Direct, and I would recommend them to anyone looking to purchase and import a car from Japan. Thank you!

The team at Japan Car Direct are amazing. Extremely helpful and Quick to respond to any questions I had, they made the vehicle import process quite simple. I had zero knowledge or experience of importing a vehicle before reaching out to Matt. I am so grateful for everyone at Japan Car Direct and I’m so happy with my new Carry! Also a big thank you to Kayoko for consistently following up with me and doing all the translations! Thank you

Kayoko made the buying process very easy and smooth. Thanks again for all the help buying a truck!

Great dependable business! Highly recommended! Thank you Mathew for all your hard work!

This was my first experience importing any vehicle. The team at JCD, specifically Mathew, made the process exciting and fun. The information provided from the how to video’s, the explanation of ALL the costs and even helping me choose an import broker that made the experience easy and understandable for this first time customer. Thank you for answering my every question providing guidance through my first purchase. I look forward to buying my next vehicle from you too! Patrick – North Texas

This was our first time importing a vehicle and we would hands down use Japan Car Direct again. Taylor made everything so simple and stress free. We would our Toyota Land Cruiser and would definitely use Japan Car Direct again.

I was daunted by the prospect of purchasing a vehicle overseas. Mathew was right there to offer direction and assurance along the way. He was quick to respond and most importantly, his word was good. Everything came to pass as he advised. The only point that went differently from his anticipation was the duty tax, which inherently has room for interpretation and may depend on the port of delivery. Would I go to Mathew and JCD again? Absolutely! With his help I obtained a suzuki carry with 8k miles, 4wd hi/lo w/ diff lock, in excellent condition, for a total of 5k from auction to driveway--tremendous value in my estimation. Thanks Mathew, the little truck is a fine addition to the farm. My kids, and my wife, love to drive it:)

I purchased a 1994 4wd Suzuki Carry Kei truck through JCD. Yoshi helped me during the process and after nearly 3 months and over 100 emails back and forth between questions and translations of auction sheets I finally decided on a truck. I've now had it for nearly a month and couldn't be happier with the purchase. They are extremely promt with responses and answered all questions I had. Being completely new at the importing process I never felt uneasy with my decision. If I ever decide to import another vehicle I will definitely use them again.

I've bought vehicles through several companies in Japan that broker Japanese auto auctions. In my experiences, I would prefer to deal with Japan Car Direct. Matt and Kayoko have been excellent to deal with. Other places are a crap shoot with people who are reliable, including knowing what's going on with the vehicles you buy (including paperwork). There's a lot than can go wrong with these kinds of transactions. Fortunately with this company, the customer service, logistics, and most importantly the paperwork are never an issue. For those reasons alone, I won't deal with anyone else. You don't have to take my word for it, go with someone else and find out the hard way if you like headaches.