Mercedes-Benz R500 (30 Dec 2024)

Sold and Exported

Japan Car Direct provides friendly, honest, efficient service.

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Read reviews from real customers who have experienced the excellent service offered by Japan Car Direct

						JCD has been really great. I cannot thanks them enough for their help and support. I will definitely go with them again. The team was superb and been very patient with me though the journey. A big THANK YOU to the whole team.			
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Gopallen
2025-06-10
						I recently imported a vehicle into Australia for the first time using the services of Japan Car Direct. My initial point of contact was Yoshiro, who demonstrated excellent professionalism and provided prompt, thorough responses to all of my inquiries.Following Yoshiro's departure, Mike Nguyen seamlessly assumed responsibility for the process. The transition was handled so efficiently that it felt entirely uninterrupted, reflecting the high level of coordination and service within the organization.Several months after the vehicle had arrived in Australia, I required additional documentation for the Department of Transport. I reached out to Mike Nguyen outside of standard business hours, and he responded promptly. The requested information was provided without delay on the next business day, which I found particularly commendable.Based on my experience, I can confidently recommend Japan Car Direct to anyone considering importing a vehicle. Their professionalism, reliability, and customer service were exemplary throughout the entire process.			
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Beven Mutani
2025-06-09
						Five stars! Kayoko helped me get exactly the car I was looking for and was able to get it to the states with zero issues. Would definitely recommend using JCD.			
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Rylan Boyles
2025-06-09
						Thanks Jake and Matt, highly recommended.. Recieved my car, prestine condition. Just the process is a bit time consuming but otherwise straightforward.. if you have any queries, they will reply promptly..			
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Muhammad Salman
2025-05-29
						10 STARS if I could. Mike Nguyen and the group at Japan Car Direct couldn't have made it easier. It was my first time even trying to import a JDM car into Detroit. I looked at two other groups but Mike's group looked the best in the reviews so I went with him. We didn't go the auction route but bought from a dealer and he made it work. The car was inspected, photos sent and I took a leap of faith. I sent MILLIONS of Yen to someone I didn't do business with before. It all was flawless. Mike responded to every question, concern, etc. He introduced me to a broker in SC - Joe Hohenstein @ SavannahCustomsClearance.com and he was fantastic too. Then to pick it up in BALT, I had EVO Transport collect it at the port and bring it in. PERFECT. Honestly, use all 3 of these guys. You won't regret it.			
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B G's
2025-05-15
						Met with Matt who showed me around the auction yard when I was recently in Japan on holidays. Then Jake helped to find the perfect vehicle to suit my needs. Very quick with responses and great communication. Starting to put the truck to work. Cheers JCD.			
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hamish mort
2025-05-15
						Mike Nguyen at Japan Car Direct did a great job at helping me find and import my Kei truck. This was my first time importing a vehicle and this team made it happen. I would highly recommend them. I hope to import another vehicle again through this company.			
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Vincent Stabile
2025-05-09
						Very responsive and involved overall fantastic experience. Handled all the paperwork on the Japan side with the shipping line which made it much easier. I will probably go with them again in the future			
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Gavin Bruggeman
2025-05-08
						I worked with Kayoko to find and purchase my 1996 Honda Acty. She answered all of my questions and was incredibly helpful and responsive over email. 10/10 experience and would work with JCD again.			
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Albert Vo
2025-04-19
						Excellent service,Yoshi guided us through the whole process and was fast to reply to emails. We had a Suzuki Hustler imported to Mew Zealand 2 years ago with them . Very happy with the service. Highly recommend JCD.			
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Hamish Giles
2025-04-18
						I recently used them to ship my car from Japan to the US and I'm very satisfied with their service. The car only took about 30 days to arrive and JCD made it clear to me what documents I needed to provide and the applicable fees. 100% will use them again in the future.			
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Cameron Reneau
2025-04-16
						Matt and the team is amazing!Very very knowledgeable with the whole process and makes the process extremely smooth!			
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The Vandy Show
2025-04-09
						I've used JCD since 2018 and imported more than 20 vehicles over time. Their experience and professionalism make them the best company to work with for your JDM import.			
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Nick VanArsdell
2025-04-02
						Great company. Really held my hand through the whole process as a first timer. Thanks Mike for all of your hard work. He was super responsive and professional. I will be using these guys again in the future.			
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Allen Palmer
2025-03-30
						Somewhat of a long process but the staff at Japan car did get me through from buying, repairing, shipping and helping to get info on getting the car through customs. It will be much easier if I wanted to do this again, the process does take time and energy but do far overall happy with it			
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Steve Novak
2025-03-29