Audi Q3 (02 February 2024)

Sold and Exported

Japan Car Direct provides friendly, honest, efficient service.

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Read reviews from real customers who have experienced the excellent service offered by Japan Car Direct
						I imported 2 cars with the help of Yoshiro at JCD and I could not see myself using anyone else for this sort of thing. Always prompt, professional and helpful to any questions or needs I had. Most of all it was highly important to me to have someone trustworthy in Japan handling that side of things for me and these guys delivered that perfectly. Will be back for more JDMs in 2022 without a doubt. Thank you again			
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M M		2022-04-19
						I have never imported a car into the US from anywhere but I was going to give it a shot. Yoshiro Nakajima was the most amazing asset in this process I could have ever wanted. He answered all of my endless questions with patience, professionalism, and boundless knowledge. I am so happy with the experience and excited to pick up my van at the port here. Through this process I have learned so much and could not have done it without his help. If you want to buy a car in a japanese auction to import to the USA, Japan Car Direct is the only place to look.			
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misti pyper		2023-04-19
						Hey Matt, thanks for all the help in locating the perfect vehicle for our acreage. We cannot say enough good things about the service you provided. Your communication and assistance, even when we were pestering you, was fantastic. We look forward to dealing with you again for future purchases. If you and your better half ever come to Calgary drop us a line and you will be more than welcome to stay with us. I will strongly recommend japan car direct to anyone wanting to import a JDM vehicle to Canada.			
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Angela Butler		2022-04-19
						Mathew was great to work with and everything went well through the auction and export process. He was very patient with all my questions since it was my first time through the process. I highly recommend the JCD team!			
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Jack Wagner		2022-04-19
						I think this was the most stress-free and transparent car purchase I’ve ever had and the dealer was on the other side of the world! They made the whole process as easy as possible and I felt supported the whole way.			
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Benjamin Leffers		2023-04-19
						Big thank you Mike and team, It was much more easier than expected.			
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Petr Snitil		2023-04-19
						Great first-time experience buying though JCD. Took several weeks to find what i was looking for, nevertheless Mathew stayed super helpful and responsive all that time. No single message was left without reply. Payment and delivery went fast and smooth. Great deal for me was an ability to transfer to a european bank acount. Can highly recommend JCD to anyone looking to buy in the local Japanese market. Thank you			
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Denis D.		2024-03-19
						I used JCD to purchase and import a 1994 Mitsubishi Delica from Japan to The States. Mathew was excellent and translated many auction sheets for me and was both patient and thorough while answering the many, many questions I had. I definitely recommend them!			
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Daniel Green		2020-04-19
						Mathew at Japan Car Direct has been a HUGE help and continually went above and beyond with assisting me. It was my first time bidding on vehicles at auction and having them shipped to the US. He even helped me arrange a mechanic in Japan to do some work on the Hiace I purchased so that it would arrive in the US in tip top shape and be ready to hit the road. I look forward to doing more business with Mathew in the future and you should too!			
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Charles Gross		2021-04-19
						I worked with JapanCarDirect to import a 4WD van. It took three months, lots of legwork, a good auction score, and plenty of fees to pay, but I now have a fully legal and awesome van that is in great shape minus a few issues that are to be expected of a 25-year old van. It's super fun to drive, super unique, and I feel like I'm part of the community. I can pass VW vans and chuckle as they look at me driving RHD several inches above their vehicle. However, as my favorite youtuber subject matter expert on these kinds of vans, you have to be somewhat of an auto enthusiast to really enjoy these cars. You can find gold among the lower value vehicles. There's an element of risk buying from auction, but I got all vehicles I was really interested in inspected to give me more confidence completing the contraction, granting that I've never owned two vehicles before. Plus, I knew exactly what I wanted, so I was able to bid with confidence. Having two cars as driving options is super handy!			
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Steve Seattle		2022-04-19
						I haven't won any bids yet but JCD has been amazing to work with so far and I am confident that I have the best team helping with my JDM purchase!			
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Kevin Smart		2024-03-12
						I have imported two vehicles through the folks at Japan Car Direct. Both times have been great experiences. Mathew’s expertise and patience is greatly appreciated. All the export paperwork is thorough and well done making the state side paperwork go without a hitch. I look forward to doing business with them again.			
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Jared Kalinski		2023-04-19
						In a time were lots of exporters are trying to make a quick dollar and sell you a rusty car, Japan Car Direct looks out for you and makes sure you find a vehicle that you will be happy with. Both Andrew and Matthew were patient with me as I searched for my dream FD. They told me what to look for on the auction sheets and helped me spot some issues and let me know when to avoid a car. Their experience in exportation is unmatched and transparent every step of the way. I will defiantly be coming back for my next import, their service can not be matched!			
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Sebastian Kurpiel		2022-04-19
						The good people at JCD, Mason and Matt in particular, could not have been more supportive. They helped me through the auction selection process, translated a lot of auction sheets for me, and between us we successfully bid on my perfect vehicle. They walked me through getting it on a freight ship, sent me details of how to track my car halfway around the globe, also put me in touch with the right people in the UK to get my purchase through customs. They were always kind and courteous, and very understanding about the time difference issues between the UK and Japan. They always kept me up-to-date on the status of each step along the journey. All-in-all I had a really great experience dealing with them and also when adding up all the costs involved (purchase/freight/import fees/tax/registration/etc.) I got a £12k vehicle for below £7k. Super happy with the service/experience/results... would use them again in a heartbeat.			
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Craig Lancashire		2023-04-19
						I highly recommend Japan Car Direct. They help you find exactly what you are looking for and are with you throughout the entire process. Import was seamless. Mike was great to work with. Highly recommend the team at JCD.			
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Sir Selrahc		2023-04-19
						Mike and the team helped me buy a Subaru Sambar and export it to the US. This was my first time and JCD's professionality and willingness to help me understand the process made it a worry free experience. I would highly recommend them!			
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Andrew Austin		2023-09-19
						All I can say about the experience is AMAZING! I worked with Matthew and he was helpful through the whole process of bidding, purchasing, and shipping the car to me. He had an answer for every question, and was always quick to respond. Enjoying my new Mercedes and I will be using them again!			
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chris casali		2020-04-19
						I imported a van though JCD and they made the process super straightforward. They were amazing at communicating and quick to answer any of my questions. If you are looking to import a car I would highly recommended them.			
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William Bender		2020-04-19
						Mike helped me with purchasing and importing my first JDM car (JZX100 Chaser). Throughout the entire process, Mike was extremely professional and I really appreciated his availability to answering all my questions/requests. Despite the numerous amount of questions I had (I am an extremely anxious person), responses from JCD were always concise and carried a very professional tone which I particularly appreciated and I think is very representative of working with a Japanese vs US-based company for importing. Initially, I was split between using JCD versus a US-based importer (like The Import Guys). But after considering the material difference in pricing, especially given the JPY FX rate, I thought I'd go with JCD given they are based in Japan and I figured paperwork and communication between them and other local entities in Japan would be easier. Sure enough, no regrets! Everything went extremely smoothly after winning my bid, I was essentially hands off when it came to getting the car out of Japan. The only clarification I'd provide to other potential customers is just recognizing that JCD provides all services up until the car is on the boat, then its on you to coordinate with a customs broker and shipping company to have the car clear US customs and get released. All in all, JCD really handled all the paperwork needed and I couldn't have imagined a more simple importing process. Wouldn't hesitate to use them again!			
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Michael Tan		2024-01-19
						Car delivered exceeding my expectation.Mason Patiently guide through the process.JCD is Legit and I strongly recommends them.			
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who wong		2023-12-19
						It took quite some time to find my dream car and I appreciate Matt for sticking it out. It's quite amazing the amount of detail is on the auction sheet about the condition of the car, so it was very easy to know what condition the cars are in. Of course, the auction sheets wouldn't have been much help if it wasn't for Matt walking me through all the Japanese.			
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Sherry Tsai		2023-04-19
						I highly recommend Japan Car Direct. I just brought my first imported car home today, and I still don't understand all the steps from start to finish, but regardless, everything ran like a well oiled machine from an auction house to a port city south of Tokyo to Tacoma, WA, USA, export, import, etc... The people I worked with at Japan Car Direct were highly professional, patient, informative, and responsive. Cheers!			
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Wilfred Thompson		2023-08-19
						This is my first time importing a vehicles from Japan. Mike has been very helpful and responsive. The process has been trouble free. Will definitely do business with them again. Highly recommended!			
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Abner Juco		2023-06-19
						Taylor at JCD has been incredibly helpful in my search for a couple of unique rigs from overseas -- We've scored one, and are looking forward to finding another. Taylor's professinoalism, promptness, clarity of communication has been amazing. He's helped answer a miultitude of questions, and everything went without incident (aside from impacts from Ukraine).f Thank you, Taylor!			
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camden lindsay		2023-04-19
						When starting my path of importing a JDM classic Land Cruiser, I spent weeks doing research before actually committing because I’d never imported anything before. I was fortunate to come across Japan Car Direct, and that’s where I met Mathew. Wow, where do I start with Mathew..... (Just kidding Chicago!) Mathew was fantastic, from spending time on Skype answering all my questions to teaching me everything I needed to know to successfully find the truck of my dreams. Well today in fact I picked up my truck at the port, and it was in even better condition than I could have seen in the pictures and from the reports provided. Guess what, just ordered another one! You are the Master Mathew. Go Hawks!			
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Brian Cannon		2020-04-19
						I have all positive things to say about Scott and his team at Japan Car Direct. We purchased and imported 2 mini trucks to the US and the process was very smooth. I could not imagine the communication and responsiveness to have been any better. Japan Car Direct exceeded my expectations. Thanks!			
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Andy Johnson		2016-04-19
						Great experience with these folks! Very helpful through the whole process. They took care of everything and answered all my questions promptly. Highly recommend.			
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Andrew Redekop		2019-04-19
						Great first experience purchasing and importing a kei truck with help from the team at JCD! Yoshi was awesome to work with, he always replied quickly, was available for skype calls, and gave great guidance in selecting a quality vehicles at auction to bid on. The importing process went smoothly and the vehicle exceeded all of my expectations. Big thanks to Yoshi and the JCD team for making my kei truck dream a reality!			
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Thomas Slayton		2023-06-19
						As a first-time importer for personal use, I really appreciated Mathew's @ JCD's patience in answering my questions, walking me through the process, and even explaining the paperwork! My minitruck attracts a lot of attention, so I will send folks your way if they are interested in getting their own! (Side note: if importing into the US, particularly Baltimore, I recommend arranging or planning for a steam-cleaning once it gets in, because US CBP/Dept of Ag will likely require one anyways.)			
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Nicholas Myers		2021-04-19
						Would not have chosen any other company to work with, amazing communication doesn’t even feel like your buying a car on the other side of the world. My Toyota Hiace arrived exactly as expected. Very happy with Mason he was amazing to work with beginning to end.			
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Mobile Lube		2023-10-19
						I'm giving Mathew and his crew five stars for excellent service, and for delivering what they promised. I am a first-time importer for a van I will use myself (no resale). Mathew took me through the selection process, helped steer me away from potentially bad deals, and communicated regularly once I had selected my vehicle. He took me through the export process, and recommended Armin at EasyISF to help with the import process. I was able to track my van across the ocean, and Armin helped me work through customs clearance up through the day I picked up my tiny van. Sometimes you have to trust people and this time I picked the correct people to trust; both with my funds being wired to Japan and with trusting that Mathew and his crew had my best interests in mind. I am a very satisfied customer and I strongly recommend Japan Car Direct for your import experience. They delivered exactly what they promised.			
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My Name		2020-04-19
						I worked with Mat importing an Isuzu MU into the US, and he was extremely helpful every step of the way. Easy to use auction house browsing and reasonable prices for in person inspections.			
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Nick Magness		2021-04-19
						I used Japan Car Direct's services to import a Nissan Silvia from Japan to Australia. Mike was very helpful from start to finish and definitely made the process stress free. The detailed videos where Mike would translate and explain the Japanese auction sheets and inspections provided great clarification so I knew exactly what I was getting with my car. I have to also commend Mike's swiftness when it came to replying to emails and phone calls, he would always reply near on instantly and even outside of normal business hours just to ensure I was never left in the dark through the bidding and shipping preparation processes. I could not recommend JCD enough for any potential self importers!			
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matthew martin		2023-04-19
						Working with JCD, specifically Yoshiro, has been a thoroughly pleasant experience from start to finish. They were able to answer all my myriad of ever expanding questions regarding not only the purchase process but intermediate shipping, receiving. Once I had decided on the vehicle itself they were quite helpful with specific details pertaining to the particular model I was after, spotting problems and subtle differences in options which I likely would have overlooked being new to the process and vehicles. The one hang-up with shipping which occurred was handled quickly, professionally and fairly leaving me feeling very confident in using this company again for my next importation. All told putting my trust and money in someone half way around the world and then hoping I would actually receive what was agreed upon was daunting to say the least. JCD made the entire process as transparent as possible and were responsive and attentive to questions and changes in schedule general plans, I would and have recommended them to friends for importation needs.			
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K		2022-04-19
						I had been toying with the Idea of importing a Land Cruiser from Japan for a while and to be honest was quite hesitant about doing so, as the process for a first timer seemed quite daunting. Mathew at JCD made the whole process SUPER EASY! Been a pleasure dealing with him and was kept informed every step of the way and super fast communication kept the whole process stress free! Thanks again Mathew and I'm looking forward to the next Cruiser! Cheers!!			
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M D		2021-04-19
						Scott was very helpful and knowledgeable throughout the whole process of importing three vehicles into the US. Was blown away with how fast Scott responded every time I emailed him! Everything went smooth and I have no complaints what so ever!			
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Willy Walderbeast		2017-04-19
						Awesome experience working with the guys at Japan Car Direct, I was looking to find a specific spec J90 Land Cruiser Prado (2 door, black, low milage) and managed to locate one at a used car dealer in Japan. Mason helped every step of the way to coordinate with the dealer, make the deal, transport the car to the port, coordinate with the port staff to store the Prado till it turned 25 years on the month (had to sit at the port a couple months), and then finally have the Prado cleaned before it was loaded on the boat. Lots of pictures always accompanied updates and any questions I had were answered with no problems. Everything was super easy and zero stress. Definitely will be using these guys again in the future!			
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Jacob Quick		2023-04-19
						Excellent service, quick and professional. Always in touch to answer all my questions, quick to react to buy a car from an auction even with very short notice. Thank you, Matt and the team! Got a white Lexus for an excellent price with the very small mileage of 61000 km. Highly recommend!			
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Top Spot		2024-01-26
						First time importing a vehicle and Taylor did a great job guiding me the entire way! 5 star service! Excited about my new mini truck!			
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Ryan White		2022-04-19
						I always wanted a Land Cruiser ! Mathew helped me find 2 beautiful trucks from the Japanese auction. Had them delivered to Freeport, TX last week. He was amazing to work with. Fast response time on bids, super easy to work with, he has a lot of experience and answered all questions promptly. Will be working with JCD more in the future to purchase more vehicles !			
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Vince Jabbal		2021-04-19
						Japan Car Direct is legit, and I absolutely would come back again to JCD to import another vehicle from Japan! Mason has been patient, responsive, and friendly as to put other importing companies to shame. He always responded to my emails within 1 business day, and always gave advance warning when he would not be available. The auction purchase and importing processes were transparent and completely logical. Their professionalism is second to none and I strongly recommend anyone on the fence to trust this company with your time and money. They're true car guys through and through.			
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Daniel Kim		2023-04-19
						Had a great experience finding and importing a classic car. Worked with Mathew Matusiak and guided me all throughout the process. Would highly recommend Japan Car Direct.			
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Jagger Wakefield		2020-04-19
						Dealt with Yoshiro from start to finish. He was great. Got an accurate estimate of how much it would cost to get a car imported where other companies were quoting a ridiculous amount. Final cost came out pretty much spot on. Yoshiro dealt with my queries very quickly and helped resolve any issues. Would definitely recommend to anyone looking to use their services.			
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Alban Haziri		2023-07-19
						Super happy with the car it’s in great condition. thanks for the help Mason and JCD			
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Sammy Stevo		2024-02-19
						Do yourself a favor, call Mathew at Japan Car Direct. Let him take the worry about doing business over seas off your plate. Not knowing anything about importing vehicles from Japan, I spent countless hours studying and trying to figure it all out. The headaches were too much! After Mathew walked me through the process it was a piece of cake. We've already bought a couple and are now buying more with complete confidence. Thanks guys, much much appreciated.			
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Richard Harris		2021-04-19
						FIRST TIME BUYER Update first car got here and process was painless, yoshi put me in touch with local importer to make sure all paper work was in order and I would have no issues at pick up, Wich I did not…can not say enough good thing about yoshi and the group at Japan car direct…Also I paid a little extra and had a bunch of service done in Japan where the parts and labor was way cheaper then here in the states…car runs great and I am super satisfied First post: So…. I have just ordered my second car from Yoshiro Nakajima at Japan Car Direct. Keep in mind my first car has only just gotten to the port, I think that alone speaks volumes. So far it has been an awesome and painless experience. I did not go the advised route of auctions. Not because I could not have save a bunch of money but because I have no patience. Not only was Yoshi understanding and responsive to my constant questions, He accommodated nearly all of my requests(some were just crazy I admit). Even so we found a car at a local to Japan used car dealer and he helped me obtain the car, get it fully serviced and delivered to the port. I will update this review once the car is here and I can let you know how smooth the import process was and how my paperwork came. Trust, I have full faith in Yoshi, and Japan Car Direct that this will go painlessly as well. I will do a follow up review so people can get a full review of all process points. One last thing I want to add is that my budget was extremely low and he never made me feel it was not important or a priority for him. He never made me feel like this was a petty or small job. I feel this too speaks volumes about character. Thus far nothing but five stars.			
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Alpesh Patel		2023-04-19
						Thanks to Taylor at JCD, purchased 2 cars for the 1st time from Japan to import to the UK. Very informative and helpful. Definitely recommend over other importers, not pushy and trying to get a sale in. Definitely will do this process with them again!			
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Kemal Ozvurulmus		2023-04-19
						Bought a Toyota Hiace with the help of Yoshiro. He was fantastic! I will never buy another vehicle from Japan without using this company. I would encourage anyone to use them. There were several vans I inquired about and Yoshiro said there was too much rust and wasn’t good vehicle. He actually looks out for his customers and isn’t looking for a quick sale.			
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Brewer Patriot		2022-04-19
						この上なく素晴らしいです！！ カナダで車を探していた時にこの会社をネットで見つけました。正直、大変なんだろうな〜と思っていましたが 手続き本当に最低限で、楽々の輸入でした。 しかもカナダで中古車を買うより圧倒的に安く、綺麗で、走行距離も少ないです。 やりとりから何から全て楽しく、貴重な体験をさせていたただきました。 カナダでこの車と沢山走ります！ そしてまた次回、、よろしくお願いします！			
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Saki Ikeda		2023-09-19
						Since a kid the FD RX7 has always been a dream car but i didn't pursue it till i graduated high school but the prices just for the shell over here in california was over 15k!! I kept looking around until I decided i would just import one. I found JCD while looking for the top 5 importers you could trust and they stood out more than all the other ones, and for a couple months of more research on their page until I ultimately decided I would go through them. Although this was my first time getting a car from Japan and having an endless amount questions spanning a couple hundred emails until it would freeze up and i had to make a new email thread .. Mathew always answered every question and helped me though every step. I didn't have all the funds in the beginning but they were very patient with it until i was fully ready, then after a month of having Matt give his thought on some of the FDs i was looking at we finally won the auction for a 94 Efini type R Fd3s. As we picked it up from Long Beach till the drive home I couldn't believe that it was here and soo much better just looking at the picture but i defiantly would recommend JCD to anyone looking to import their dream car too and and want to thank matt and the whole team with getting me my RX7.			
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Mugen 99		2020-04-19
						This group, and specifically Yoshiro, have always gone above and beyond in helping me to navigate the significant inventory of cars. I have learned so much from the information they provide. Just an incredibly responsive, patient, knowledgeable and helpful group of professionals. First vehicle received was super clean and mechanically sound.			
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Randy Noble		2023-04-19
						JCD  are amazing!  I've been working with Yoshiro for the past several years and have ordered two cars from Japan.  At first I was slightly apprehensive about ordering a car from across the world, but JCD made the process as easy as possible.  JCD and Yoshiro provide exceptional service and have been a joy to work with.  If you are interested in importing a car from Japan, don't look anywhere else and go with these guys!  You won't be dissapointed :)Oh and make sure you have a good customs broker.  They make getting the car off the boat and into your hands so much easier.			
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G W		2024-03-23
						I asked Japan Car Direct to sell my old Rav4J just before I left Japan in September. Got almost $2,000 total for it, which was amazing. In Japan, there is ZERO resale value for cars. In fact, when I "sold" my old Eunos Roadster (Miyata) to a resale place, the said they were being generous giving me $50 for it. So actually getting a VERY fair price for my old car from JCD definitely put a smile on my face. So thanks for that, guys!			
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Mike Critchley		2017-04-19
						oki			
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witold k		2017-04-19
						Japan Car Direct review TLDR: These guys are great to work with and 100% trustworthy. If you are going to import a vehicle, you aren’t going to find better people to manage the process. Importing a car is a gearhead rite of passage into the upper echelon of status and street cred. Spoken of in hushed tones in closely gathered circles almost always in terms of “someday.” It always seemed like dating a move star to me; I knew it was technically a thing. But the in-roads to achieve it were shrouded in darkness and mystery. Besides, even if you managed to sneak into the smoky back room where the action happened, what then? What you need is a Obi-Wan. A wise guide with the patina of years and experience under their belt - funky robe and weird smells optional. Enter Japan Car Direct. I was admittedly nervous. I had spent days reading reviews and references. I contacted several companies in speed-dating fashion hoping to find someone to put my nervous mind at ease. With what I am sure was an annoying number of emails, it seemed clear to me Japan Car Direct was the smartest route. Their reputation seemed solid and they handled my naive, kid-with-an-inhaler-and-too-much-emotional-investment-in-an-obscure-SiFi-storyline obsessive questions with grace and patience. They walked me through the process. Broke down the completely reasonable charges into terms even I could manage, and took the time to expediently respond to my flurry of electronic “But, what about”s. When things got serious, they treated me like more of a friend they were doing a solid than a client. I would message them daily about cars I found on the auction listing I thought would scratch my strange itch. They always responded quickly with honest opinions and information. I had sent my deposit. They had my money. It would have been in their financial interest to get me out of the virtual door with the first car I was panting about and move on to the next client. But, they didn’t do that at all. They actually talked me out of 4-5 vehicles before we found one that fit the bill and they felt was a good option. Then, for less than I’ve spent on a single Starbucks run, then had someone go and put hands on the vehicle. Check it out, start it, fiddle with things and make sure it was a good bet. I received a optimistic, but reserved assessment. Which I jumped on like a high schooler on a prom date. I wired money. I screwed it up (research what is actual takes to send significant amounts of money overseas before you try, btw. It isn’t hard, but I really wish I thought of that part before. It was a bit of a mad dash because I was a newbie and totally clueless.) They were very understanding about the whole thing. They made arrangements, got the car to and on the boat. Managed strange and exotic paperwork that I had no clue existed. It all felt very Bourgeois. Like I had people in other countries managing my affairs. The vehicle magically arrived and it was so much better than I expected. Their standards exceeded mine. Honestly, after purchasing and having a vehicle imported with Japan Car Direct, I wouldn’t hesitate to do it again. It is much easier than I expected and less expensive than I assumed. They are fantastic to work with and the entire experience was great.			
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Tyler Winslow		2021-04-19
						Bought 1 car so far from Japan car Direct and everything went very smoothly. Yoshiro very helpful and extremely fast to respond			
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Christiaan Burger		2022-04-19
						Ich kann nur positives über diese Firma berichten, jedes Anliegen wird zeitnah abgewickelt. Ich werde weiterhin über Japan Car Direct die Importe durchführen ! Ein ganz großes Lob an Mathew, vielen Dank !			
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daniele Bongio91		2023-04-19
						Mathew was great to work with and made what could be a scary daunting experience very easy. I am super happy with my car and am sure I will be importing with them again!			
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Kayla D'Ambrosi		2019-04-19
						A big thanks to yoshiro at japan car direct who helped me source a nissan elgrand from auction. i found the whole experience simplified due to yoshiros patience and wealth of knowledge every question i asked was answered promptly and honestly. this is the first car I've imported and would recommend going with these guys . youl be pleasantly surprised how simple they make it .thanks again yoshiro Stephen reid			
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Stephen Reid		2021-04-19
						I bought a 1993 RX7 FD from these guys they are great! Communication was very good, and prompt! Iv has my car now for 6 months and have been loving it! I would recommend emailing them and looking into the options! They are upfront about price and will steer you into the right direction on what the car will take to own! I’m working with Yoshiro to buy another car now! I’m very pleased with the service I received. It can be scary sending lots of money to a person you don’t know for a car you have never seen, but they will come through with everything they tell you they will do!			
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Spencer David		2019-04-19
						Trustworthy group here! They made it easy from point a to b. So glad this was the first group I tried as I have heard horror stories about the import process. Highly recommended.			
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Cory Cheyne		2021-04-19
						Great buying experience, bought my first Japan import from mike, everything went super smooth no unnecessary waiting time these guys are experts. Def. Recommend them 👌🏽			
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Franck Keunecke		2023-10-19
						As a business owner myself I strive to reach the highest level of customer satisfaction and it is a great pleasure to work with a business that shares similar goals. This is THE only place to go when importing a vehicle and at no point did I ever feel uncomfortable sending thousands of dollars to them via PayPal. The process is very straight forward and after it's all said and done you know exactly what you are getting before you receive it. Down to every last nut and bolt, the vehicle you are receiving is exactly what you ordered.			
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Dylan carr		2017-04-19
						Patient, professional, prompt, helpful and honest. My experience dealing with Matthew from JCD was nothing but positive. Matthew took the time to explain to me over various emails how to go through the entire process. He replied very promptly and honestly and we even had nice friendly chats along the way. I imagine like many others like I was will eventually be in the position of "shit I actually won that car!" and you have to transfer lots of money to a man in Japan. I felt quite a bit of trepidation at that moment, I can assure you there is nothing to worry about. Communication was completely clear all along the way, car logs, shipping information. The car arrived exactly as described. Perfect running condition, 4.5b feels the correct assessment and I am very happy! I will also add that if you are importing to the Netherlands for the 1st time, I have suggested to Matthew that I can provide information on to the finer details as to what needs to be done and the cost EU side. My only other advice for the auctions is to be patient and stick to your budget and you will be happy! Thank you Matthew and the JCD team			
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David		2019-04-19
						Excellent service throughout the whole buying process! Scott always takes the time to answer any question. When you're buying abroad (on the other side of the world), you'll need someone very reliable who'll act in your best interest. Scott Bower at JCD is that guy. A few weeks ago, I even flew over to meet Scott. Great experience, highly recommended indeed!			
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Koen 76		2017-04-19
						Along with many of the customers here, this was my first time importing a vehicle. Originally, I had contacted a local importer who had great reviews in my area. Long story short, the local importer struggled to move quickly and over the course of around 3 months was unable to close the deal with two vehicles I had intended to make strong offers on. Upset with my experience with the local importer and somewhat discouraged with the entire process I decided to part ways and look into working with Japan Car Direct. At first I was hesitant to do business with a company I had never heard of nor was able to meet with in person. However, Matt soon gave me the assurance that I needed. Being my first import, I had a lot of questions and a lot of concerns with the entire process. Matt was consistently responsive and patient with all of my inquiries and confidently led me through the entire process. From understanding how the auction houses operate, the culture of used vehicle resale in Japan including dealership sales vs auctions, advice on what to look for, and honest feedback on which vehicles to stay away from. I was looking for a very specific and rarely available Land Cruiser and Matt worked with me for over 3 months waiting for the right vehicle to appear at auction. I was very diligent and checking every day for a cruiser to become available. Any cruiser I was interested in, Matt would translate the auction sheet for me and give me his opinion of the vehicle. To my relief, a cruiser finally showed up at auction… However, there was less than 12 hours before the auction would take place. Matt was soon in touch with me and calmly walked me through my options, the bidding process, opinions on what I could expect the vehicle to sell for, and any questions I had along the way. Within that small time frame, not only was he prepared to bid on my behalf, he had also arranged a third party inspection with the auction house to get a second opinion of the vehicle’s condition. After winning the bid, Matt sent me a recording of the entire auction with voice commentary - it was an unexpected detail that brought me closer to the process. I am confident that there is no way my original importer could have pulled this off, and I couldn’t have been happier to have worked with Matt and Japan Car Direct. After the auction, there were no hidden fees or extra charges. Everything was clear from the beginning and transparent through the entire process. I was a very demanding client, and I can’t stress enough how professional and patient Matt was with me as a customer thoughout the extended length of time we searched for the right vehicle. In the end I am extremely satisfied with the experience and as nervous as I was starting the process I wouldn’t hesitate to recommend JCD to anyone reading this, my family, friends, or do business with them again personally in the future. Thanks JCD!			
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Travis M		2023-04-19
						I used Japan Car Direct to bid and win a Daihatsu HiJet Cargo. Mason was my point of contact and was brilliant in guiding me through the process, detailing how to make the initial deposit to allow bidding, detailing the auction costs and shipping costs, so that I could work out a budget. The platform for searching vehicles that are coming to auction was easy to use, and Mason was very helpful in explaining all the vehicle description codes and provided a really useful review for individual vehicles that I short listed, and then arranged for the vehicle to be independently inspected prior to bidding. Payment on my winning vehicle was straight forward by BACs to Japan Car Direct and then Mason took care of arranging shipping, and sending through the bill of lading and other documents. Once the vehicle arrived at the JCD yard I received very comprehensive photos. Shipping took about 7 weeks from Japan to Newcastle in the UK, and the vehicle arrived safely in perfect condition. I used RJJ Freight for customs clearance, which made the process of getting the vehicle into the UK stress free.			
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Iain Hannah		2024-04-20
						Japan Car Direct is so amazing! About 6 months ago I wanted a Kei truck. I looked at purchasing them locally, but they were just too expensive. So, I looked at importing one through a company like JCD to save some money and to look for what I wanted exactly. While I was initially skeptical, after interacting with agents getting access to the auction site, I was so confident in the ability to import the car of my dreams. After months of bothering my agent, Taylor, with constant bids and random questions, I finally won an auction and purchased my truck. While I thought once I had paid the final bill to them that their services were over, I was dead wrong: Taylor was there to support me through the ENTIRE process. JCD worked so hard to make sure my truck was just how I wanted it, delivered as fast as possible, and affordable. While it was scary at first, it was just so easy! I am just now getting my truck registered and road-legal. My fulfillment in my new Kei truck and with JCD's services was so immense that I couldn't help convincing friends and family to make the same choice that I did: importing my JDM dream car through Japan Car Direct. Huge shoutout to Taylor and to the company. No wonder this company has so many five-star reviews on Google, they're amazing!			
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Cade Miller		2023-11-19
						Smooth great experience. Imported 2 cars with Mike and haven’t been disappointed. Will definitely buy more in the future! Thanks Mike and JCD			
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Phillip Fast		2023-12-19
						Yoshi and team were patient in helping me find the right car (green 2016 Prius 4WD) and get me through the process. Flawless service, prompt response to communications, on delivery the car was better than expected, very close to new looking. Their recommended partners for shipping and entry into NZ were on the ball too. Highly recommended! Pro tip: don't mess around; decide exactly what you want, then bid to win.			
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Mike Ross		2021-04-19
						Mathew and Mason at JCD are awsome to deal with. Made the import process so easy. Have used them multiple times and will continue to do so.			
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J P		2023-04-19
						I am very pleased with the cooperation with Japan car direct. Thank you Matt for the stress-free time from the first message sent to collecting the car from the port			
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Mario Rubbish Clearance Coventry		2024-03-19
						I'd been looking to buy an RF series Honda Stepwagon to convert into a mini camper for a while but the UK prices always seemed too high. I had joined a few JDM import sites to get an idea of auction prices and costs (including Japan Car Direct) but just couldn't bring myself to take the next step, it seemed such a risk ! Finally after reading so many good reviews for JCD (and Mathew in particular) I took the plunge and contacted Mathew. After he answered my many questions regarding costs, fees etc I felt confident enough to pay the deposit and start hunting the Japanese auctions for my Steppy. My budget for the Steppy was pretty low (pathetic even !) but I felt Mat still put the same effort into replying to my questions and queries as he would have done if my budget had been into the tens of thousands. The result was I now have a very tidy Stepwagon with lower mileage than any vehicle I've ever owned, I've paid far less for it then I would have done buying in the UK and I've got a bigger budget now for the camper conversion. I wouldn't hesitate to buy through them again, and hope to do so soon.			
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Matt B		2020-04-19
						Mat is is the best he was right on target and video descriptions are perfect. Shipping was alot faster than I thought it would be, as JCD didn't mess around. My van was at port and ready to go. I will be using JCD again soon, got my van now I want a car.			
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Lee Frye		2019-04-19
						After an initial inquiry several years ago, I still wanted to get a Japanese Delica or Hiace. Matthew was immediately in contact and helped with all the details. His videos were perfect for my search. Matthew was able to answer all of my questions and my wife and I were able to make decisions based on the great information he provided. I would recommend Japan Car Direct to anyone interested in getting the right car at the best price.			
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Zach Matheson		2020-04-19
						The process was seamless and Mason at JCD was awesome. If you are looking at importing a vehicle I would definitely recommend them!			
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Ryan Elway		2023-04-19
						Mathew and the gang were great with helping me with the acquisition of my 1994 Subaru Sambar dump kei truck. I was so excited about getting a truck I was ready to buy just about anything. Matt put the breaks on that and used his experience and knowledge to weed out the potential problems. I use my truck almost daily around our farm moving things and as a work surface. It is great. Mathew and Japan Car Direct helped my sister get a kei truck as well and I have and will continue to recommend them to anyone who has expressed interest in my great little vehicle.			
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Eric Amon		2021-04-19
						Mason did a great job helping through the entire process for multiple vehicles. He answered all my questions and was fast with responding. Overall japancardirect did a great job with helping me get my vehicles.			
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Alex Holubowsky		2023-10-19
						Mike has been great with assisting my first purchase overseas. They will guide you through the entire process. If you're looking to import on your own this is the place to do it.			
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TIMBER WOLF		2023-06-19
						My experience dealing with Japan Car Direct was excellent. I've bought several cars from Japan through different brokers and Scott Bower at JCD provided the best buying process by far. Always patient and helpful with questions, I've recommended Scott and Japan Car Direct to several people interested in buying a unique vehicle through the Japan auctions.			
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Craig S		2017-04-19
						Just awesome people to deal with... I started my search for a JZA80 Supra 2 years ago by just looking on JCD because I was really scared that I would go into it with the money I had, and be overwhelmed by fees and other costs, I even made a spreadsheet with every cost listed on JCD’s website. And it turns out, that feeling I was scared of never came. Mathew at JCD is a gem, he helped me from my viewing days all the way to the end, translating and giving great advice on what the steps are, making everything crystal clear and easily digestible. All of my questions, and misunderstandings were dealt with with kindness and professionalism. Patience is a virtue that JCD (and from my experience Mathew) have in droves. Knowing how worried I was, Mathew's help was the reason I managed to stay sane through my first large purchase and my first vehicle import. Even up to the time when the car was out of Japan and en route to Canada, Mathew put me on to Al Thompson who was ALSO phenomenal to work with, he fought for me with the docks who have slowed down due to covid, and we got my Supra released in jig time! Thanks to Mathew, JCD, and Al for the phenomenal service, and I hope to work with you all again in the future!			
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Bayshore Boys		2021-04-19
						The guys at Japan Car Direct are awesome. Super helpful and Quick to respond, they made the vehicle import process quite simple. I had zero knowledge or experience of importing a vehicle before reaching out to Matt. I am so grateful for everyone at Japan Car Direct and I’m so happy with my new Delica!			
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Anna Tedesco		2024-01-24
						I can't say anything negative about my experience with JCD. Despite the time difference, everyone communicated quickly and thoroughly. Yoshiro did a great job steering me away from junk vehicles and aided me in finding something very nice. If you're considering purchasing a JDM vehicle, you'd be foolish not to use JCD!			
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Rich Neilson		2024-03-19
						Very experienced car dealers!! My first time buying a vehicle on auction. The guidance from Yoshi was magnificent with prompt responses and great advice. I received my vehicle on time and in great condition.. Thank you again for your service.			
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Ryan Ramsarran		2023-07-19
						The staff at Japan Car Direct made what I thought would a a difficult process very easy. Matt explained every step thoroughly and his advice on details of cars was spot on.			
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nick creece		2020-04-19
						Great experience. Extremely easy process and Kept me well informed. Highly recommend them if looking to purchase a vehicle from Japan.			
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Antonio Sevilla		2023-04-19
						Amazing support from the team at Japan Car Direct! Mathew and Mason helped me through my first vehicle import from Japan to Canada - Thank you both for assisting me through the import process, I couldn't have done it without you. I've been driving my new vehicle for the past month and I'm absolutely thrilled! I recommend Japan Car Direct to everyone that asks me about my vehicle - and I will definitely import with them again in the future.			
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Shaheen Al-Asadi		2023-04-19
						This was my first time ever buying a car, let alone one from overseas. I was very nervous at first, but the guys at Japan Car Direct are excellent! In particular I dealt with Yoshiro and he provided amazing service and helped me from step 1 all the way until I received the vehicle. If you're unsure about absolutely anything, you can ask them and they'll be more than happy to help you. Yoshiro helped me find an excellent little Audi TT in great condition that I couldn't be more happy about owning! I never would've been able to find a deal like this in my home country. The process is very simple(Refer to their site for a lot more in-depth details on how the process works and a ton of other information): 1. Find a car you like on the auction search engine (can access by simply making an account on their website) 2. Send the auction listing to them and they'll translate the sheet into English for you 3. This step is not mandatory, but you can get an inspection prior to bidding for a insanely good price, I highly recommend. 4. If you still want to bid, let them know your maximum bid. 5. If you win the bid, then just sit back whilst they handle ALL of the next steps for you, they really make it easy! 6. Depending on your country, your import process will be different to clear customs, but Yoshiro even set that entire process up for me! (Note: You're responsible for passing any inspections in order to get insurance in your country, but for me the process was still very simple) It's really as simple as that. All I had to do in the entire process was pick a car I like, and pay for it. You are in good hands with the guys at this company. They'll make sure you get a good car and only one that you'll be happy with. Truly a breath of fresh air when you find that one company that very clearly works for you as the customer to find the absolute best deal for you. I'm definitely going to be looking at buying another vehicle through these guys in the future!			
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Puneet Singh		2023-04-19
						I personally worked with Mathew from Japan Car Direct and he was awesome! He always responded and answer any questions I had, just keep in mind that you will get your response in the middle of the night due to the time difference. They walk you through every step until you drive your vehicle away. Period....Planning to use them again very soon!			
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Ryan Schaffer		2019-04-19
						Dealing with Japan Car Direct was overall a very good experience. Their service was personable and efficient. Yoshira was patient with my many requests for information and translations. The vehicle purchased was as described in most respects. My only disappointment was that the auction inspector missed reporting an oil leak. Otherwise my rating would be 5 star. I would definitely consider using their services again.			
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Don Federspiel		2020-04-19