Terms and Conditions

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Terms and Conditions for Buying vehicles from Japan Car Direct.

By accepting the services of Japan Car Direct LLC, you agree to be bound by and accept these terms and conditions whether you have read them or not.

Dealer lot cars and the cars from auction are not in the possession of Japan Car Direct LLC. The assessment of the auction cars and writing of the auction sheets is done by the staff employed by the auction houses, and has no direct connection to Japan Car Direct LLC. Japan Car Direct LLC can have an additional inspection of each auction vehicle completed by a professional third party vehicle inspector at the customer’s request, but do not offer any warrantee or guarantee of vehicle condition, and the buyer purchases at his or her own risk.

A deposit is required to secure the services of Japan Car Direct LLC. A deposit of 50,000 yen covers up to a 1 million yen bid to win 1 vehicle. If the intended bid amount is over 1 million yen then the deposit must be 8% of that bid amount. If a customer requests a refund of the deposit before the successful purchase of a vehicle, monies will be returned in full, less the cost of bank and inspection fees. Deposits that remain in PayPal longer than 6 months will accrue a 4.1% refund handling fee and be deducted from the refund.

The customer’s bid is based on the information available at the time the bid is made, and is ultimately the decision of the customer to proceed with said bid. If the customer chooses to withdraw their bid for any reason, Japan Car Direct LLC staff will make every effort to do so. In the case that the bid deadline has passed and the bid cannot be withdrawn, the customer will be responsible for payment in full when the bid is successful.

Should the customer choose to have a vehicle re-entered into auction after a successful win, a cancellation fee of 40,000 yen will be charged to cover the cost of time and labor involved with re-entry, in addition to all other additional costs (inland transport, auction fees, storage fees etc.). When a profit is made on the resale at auction then that amount will be shared between the customer and JCD.

The customer is responsible for any and all additional inland transportation costs due to but not limited to: auction house location not listed in estimate, vehicle being non drivable or not being able to load, vehicle repairs due to break down or inoperability during transport, custom and or singular transport, other carriers being used due to availability, size and or ground clearance of vehicle, outlying auction houses dealers and private locations, and availability of ships to the destination country from the nearest port.

The full value of the proforma Invoice must be paid to the account on the bottom of the invoice within two business days of receiving it. The customer is also responsible for any difference due to fluctuation in the exchange rate when payment arrives at our bank more than five banking days from the date the proforma invoice was sent. If payment does not come through within the five banking days a 1,500 yen penalty will be charged daily until the payment is received. After 30 days, if payment is not received if full the customer’s deposit is forfeited and the vehicle becomes the property of Japan Car Direct LLC.

It is the sole responsibility of the customer to research and remain in compliance with all regulations and restrictions connected with importing the vehicle into the country specified by the customer prior to bidding. Japan Car Direct LLC will not be responsible for carrying out any of this research or taking any measures necessary to ensure this compliance. Furthermore, Japan Car Direct LLC does not warrant the accuracy of any information on the JapanCarDirect.com website, or any written or verbal advice that might otherwise be given to the customer in regard to the nature of any import regulations and restrictions.

Japan Car Direct LLC cannot be held liable for anything beyond its control. This includes but is not limited to: errors or damage caused by auction houses, transporters, shipping companies and shipping agents; shipping availability and schedules; any costs incurred by the buyer (duty, taxes, etc); mechanical and or electrical failure; corrosion; non delivery of parts from Japan side supplier post payment; failure of buyer to receive posted items in their country and the costs involved in resending those items; missing parts and inner cargo; exchange rates, force majeure (war, strikes, and floods,) etc..

The customer should be aware that the vehicles usually require a thorough cleaning, and that “consumable” items such as brake pads, tires, oil and the like, may require replacing upon arrival at the country of import. Also, the customer is strongly urged to take reasonable care when starting the vehicle upon arrival, since cold starting after a long period of inactivity can result in severe damage to the engine, and other parts of the vehicle.

Japan Car Direct LLC and the customer undertake to make reasonable efforts to resolve any disputes arising in their relationship following the provisions of these terms and conditions. In the event that the issues in question are not covered by these terms and conditions, Japan Car Direct LLC and the customer agree to make every effort to resolve the dispute through mutual negotiation in good faith. In the event that reasonable attempts at negotiation fail and one or both parties decide to take recourse to legal action, this legal action shall be brought under Japanese Law in the Chiba District Court.

If any part of these terms and conditions that is not fundamental is found to be illegal or unenforceable, such findings will not affect the validity or enforceability of the remainder of these terms and conditions.

Japan Car Direct LLC reserves the right to modify these terms and conditions at any time without notice.

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  • 5 star review  This was my first time ever purchasing vehicles from Japan. Mathew was recommend to me by a friend and I would not hesitate to recommend him to anyone else. Besides... read more

    thumb Jonathan Wells
    6/21/2021

    5 star review  Mathew was great to work with and everything went well through the auction and export process. He was very patient with all my questions since it was my first... read more

    thumb Jack Wagner
    5/29/2021

    5 star review  JCD was great to work with. Mathew was patient with me as I searched for my dream vehicle. He explained the process and helped me understand how to eliminate as... read more

    thumb Greg Thompson
    5/20/2021
  • 5 star review  Mathew was patient and professional from the start. Helped me understand the Japanese listings, arranged on-site inspections when I wanted a closer look. Vehicle was shipped without drama. Arrived safely.... read more

    thumb Galen Haye
    5/11/2021

    5 star review  I live in Japan and buying a car can be a challenge but Yoshiro at Japan Car Direct really made this an easy process. His patience with me is worth... read more

    thumb Rai Yen
    4/21/2021

    5 star review  Great experience working with Japan Car Direct. Very helpful, great communication and very patient with a first time mini truck buyer and importer.

    thumb Sven MacAller
    4/06/2021
  • 5 star review  Yesterday I took delivery of my 1995 Subaru Sambar (Kei or "Mini Truck" I could not be happier with the service provided by Japan Car Direct and with the vehicle... read more

    thumb David Dannenberg
    3/28/2021

    5 star review  Just awesome people to deal with...I started my search for a JZA80 Supra 2 years ago by just looking on JCD because I was really scared that I would go... read more

    thumb Bayshore Boys
    3/28/2021

    5 star review  I worked with Mathew at JCD. I was apprehensive about trusting a company I was not familiar with my money, but Mathew was very patient. He remained professional, helpful, and... read more

    thumb John Wynne
    3/28/2021
  • 5 star review  Wouldn't recommend anyone else! I have been dealing with Taylor for over a month now and have imported multiple cars from Toyota aristo's, laurels and Spirit R RX7s. Taylor and... read more

    thumb H Ambrose
    3/28/2021

    5 star review  Worked with Matthew, Taylor and Scott to find a particular Daihatsu Hijet to import into Australia. Not only did I find the right vehicle using thier platform, they then helped... read more

    thumb Alex Cochran
    3/28/2021

    5 star review  I can't recommend JCD enough. Mathew was a fantastic person to work with. As a newbie to the Japanese auctions, I was quite naïve and had far too many questions.... read more

    thumb Acute Autoworks
    2/28/2021
  • 5 star review  IF YOU ARE OVERLY CAUTIOUS READ THISI am over the top and I am aware of it. Matthew probably should get an award for dealing with me. I dig into... read more

    thumb Drew Carapella
    2/28/2021

    5 star review  A big thanks to yoshiro at japan car direct who helped me source a nissan elgrand from auction. i found the whole experience simplified due to yoshiros patience and wealth... read more

    thumb Stephen Reid
    2/28/2021

    5 star review  I can't recommend JCD enough. Mathew was a fantastic person to work with. As a newbie to the Japanese auctions, I was quite naïve and had far too many questions.... read more

    thumb Acute Autoworks
    2/26/2021
Japan Car Direct provides friendly, honest, efficient service. Get the vehicles you want today at a price you can afford!!

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