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Happy Customers

I just wanted to post my experience of buying my new car (JDM STI Forester 2004 White) from Japan Car Direct. I have been looking for a good STI Forester for some months and had viewed many cars that had been in the UK for some years, some with associated rust issues forming. I was a little unsure about buying a JDM import as heard many stories of cars being damaged repaired cars. I contacted Nathan at japan car direct after seeing his advert for the STI Forester.

I made an appointment to view and was totally impressed with the condition of the car. The underneath was totally rust free and the whole car was in exceptional condition for a 80k miles car. More importantly after spending some time with Nathan and discussing his set up, I felt very happy and comfortable with his sincerity and openness . His relative owns Japan Car Direct and is based in Japan enabling him to view all the cars going through auction and has professional people on site to do an additional inspection to double check the condition and ensure best choice available. There was no pressure at all and after spending probably 2 hours looking at the car and driving it, I said I would sleep on it. This was no problem and I was left to my thoughts. I decided to go down again to view it and check everything over again. Again no pressure on time and after driving it again and checking all the documents including the auction papers from Japan I decided to buy it. I would without reservation recommend speaking with Nathan if you are thinking of buying a JDM import nathan@japancardirect. com.

UK Customer Chris

LETTER OF RECOMMENDATION

WE, CAR MASTER SERVICES CO., LTD. IMPORTING JAPANESE AND EUROPEAN CARS FROM Japan Car Direct TO MYANMAR FROM 2011~2013.
WE APPRECIATE AND ACKNOWLEDGE THE BRILLIANT CUSTOMER SERVICE , DOCUMENTATION WORK AND AFTER SALES SERVICE OF Japan Car Direct .

BEST REGARDS,

AUNG SOE KYAW & SOE LIN AUNG,OWNER & MANAGING DIRECTOR CAR MASTER

I’ve known Scott and have been doing business with JCD for three years now. Scott is the real deal. I’m in the United States and own a mini (kei) truck. Parts here are often difficult to obtain and once located, you’re at the mercy of the dealer when it comes to cost. Scott provides very timely communication and keeps you up to date on any progress. Invoices, receipts and shipping documents are scanned and emailed in real time. Skype is another nice way of communication with JCD. I find payments to be very easy via PayPal. Everything is up front and honest so there are no surprises at the end. I could tell after my first transaction with JCD that timeliness and honesty are a few of their key components. I’m able to order OEM parts from the dealer or used parts from the wrecker yards with ease. Scott and JCD are well networked and this greatly benefits the customer. Scott is a great asset, a great friend and will provide “service after the sale”. I look forward to doing business with JCD for many years to come.

United States customer Jamie

A big thank you to JCD for supplying my latest JDM classic. Nathan (UK Branch Manager) could not have been more helpful, and I would definitely use their services in the future.
Great stock guys keep it up!

Cheers,

Jase (Canadian Customer)

Everything you advise on is perfect, insurance, wash and broker. The broker will save any frustration on my end. Thanks again for all your hard work. It has been a pleasure having a professional to work with. Very often in today’s world I find myself dealing with people that leave me wanting, this is not the case here!

Your friend Tony (Continued)

Hello Scott, I just got home. My wife thanks you for the excuse to take a road trip up our coast. The truck is in great shape for it’s age visually and mechanically A1. So thank you. For you and Al, going over and above what I expected. Along my 2000 km trip I was able to take some very cool off road adventures. That little truck sure can climb. I’m not kidding when I tell you I was going up and down 30-35 degree mountain sides with no slip. I would not even consider tackling the hills I climbed this week with my other 4×4 trucks. The best part though was how little footprint it leaves ecologically . Living in a semi desert area of Canada we realize that the footprint a quad,truck leaves today is seen for decades afterwards. for this reason alone the truck is worth it’s weight in gold.

Scott I’ve said it before. But one more time, I’ll say thank you for your service and Al Thompson for making my truck purchase as easy as 1 2 3. Funny but I think it’s actually easier buying a truck from japan. Than from my own dealer here in town.

PS i definitely owe you a good glass of whiskey. I may even break out the 30 yr old stuff . Doors always open.

Your friend Tony