JapanCarDirect.com - Operating Hours and Contact Information

Operating Hours (Japan Time)

Monday to Friday
Head Office: 9:00a.m. to 5:00p.m.
Customer Service Center: 1:00p.m. to 9:00p.m.

See the current Japan time at the top of the page.

How to Contact Us

Follow the links below to make the best use of our contact options. This will help JCD provide you with a quick response and the highest quality information for your particular situation.

I want general information concerning JapanCarDirect.com.
I want more information concerning importing cars.
I want information concerning a specific car.
I want to buy a car through JapanCarDirect.com, where should I start?
I want JapanCarDirect.com Bank information.
I have a different question.


I want general information concerning JapanCarDirect.com.

For general questions contact JCD by email at info@japancardirect.com.
Head Office: Tel +81 43 308 3779
Fax + 81 43 206 1864
Customer Service Center: Tel +81 43 273 6360

Please note that JCD is not responsible for any long distance telephone charges incurred.

I want more information concerning importing cars.

For general information on importing cars please use the Info Request form. The instructions on the Info Request page will guide you through the remainder of the information request process.


I want information concerning a specific car.

To get information concerning a specific car return to the Home page and choose the car you are interested in. Scroll to the bottom of the page and click on the Proceed link. This will take you to the Info Request page. The instructions on the Info Request page will guide you through the remainder of the information request process.


I want to buy a car through JapanCarDirect.com, where should I start?

If you are interested in engaging JapanCarDirect.com to purchase a car, you can contact us in the following ways.

• 1) Use the Info Request page.
• 2) Send an email to info@japancardirect.com.
• 3) Contact us by fax or telephone at the numbers at the bottom of the page.
• 4) Read the FAQ page on the JapanCarDirect.com site.

Bank Information

JapanCarDirect.com has three accounts for the direct transfer of different currencies:

Canadian Funds
Swift Code: SMBCJPJT
Branch No: 066
Account No: 0124794
Account Name: Japan Car Direct
Bank: Sumitomo Mitsui
Branch: Chiba
Address: 2-2-2, Fujimi, Chuo Ku
Chiba , Japan , 260-0015
Tel: +81 43 227 1111


US, British, Australian, New Zealand, Euro Funds
Swift Code: SMBCJPJT
Branch No: 066
Account No:123631
Account Name: Japan Car Direct
Bank: Sumitomo Mitsui
Branch: Chiba
Address: 2-2-2, Fujimi, Chuo Ku
Chiba, Japan, 260-0015
Tel: +81 43 227 1111


Japanese Funds
Swift Code: SMBCJPJT
Branch No: 066
Account No: 7758327
Account Name: Japan Car Direct
Bank: Sumitomo Mitsui
Branch: Chiba
Address: 2-2-2, Fujimi, Chuo Ku
Chiba, Japan, 260-0015
Tel: +81 43 227 1111

I have a different question.

If the options above do not satisfy your requirements please contact us by traditional mail, telephone, fax or email using the contact information below.

Please note that JCD is not responsible for any long distance telephone charges incurred.